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Digital Market Activation Manager

HSBC Service Delivery Polska
Kraków
Hybrydowo
Regular
min. 2 lata
Pełny wymiar
Umowa o pracę
Dodane dzisiaj
Wynagrodzenie Jawne widełki
15 108–20 000PLN
brutto / miesiąc·Umowa o pracę
Pokaż szczegóły wynagrodzenia
Przybliżone wynagrodzenie netto:
Dziennie: ~506 – 665 PLN
Miesięcznie: ~10 629 – 13 965 PLN
Rocznie: ~127 553 – 167 577 PLN
Oferta zweryfikowana · jawne widełki

01 Zakres zadań

Responsibilities:

  • Partner with product owners, value streams, regional IT and local digital teams to embed digital change.
  • Manage business readiness for releases, including impact assessment, communications, training, migration and implementation.
  • Provide digital change consultancy and support ongoing feature enablement in assigned markets.
  • Establish governance and coordinate with risk stewards and local regulatory teams.
  • Oversee go-to-market planning, minimise disruption and report progress to stakeholders.
  • Coordinate local training for contact centre and network teams.
  • Manage staff and customer pilots for new digital features.
  • Track and report feature performance, benefits and handover.

What we offer:

  • Recognition bonuses, Multisport, private medical care and life insurance.
  • Home office setup reimbursement up to 800 PLN, cafeteria platform and employee assistance programme.
  • Additional PPK contributions, social fund, nursery discounts and financial support for training and education.
  • Corporate events, CSR initiatives, flexible working hours and free parking.

02 Wymagania

12 must-have · 2 języki

Must-have

Change Management
Ekspert
Planowanie wdrożeń
Ekspert
Kanały cyfrowe
Ekspert
Negocjacje
Zaawansowany
Zarządzanie interesariuszami
Zaawansowany
Zaawansowany
Ocena wpływu operacyjnego
Zaawansowany
Planowanie szkoleń
Zaawansowany
Planowanie migracji
Zaawansowany
Komunikacja
Zaawansowany
Release Management
Zaawansowany
Metodologie zarządzania projektami
Podstawowy

Wymagane języki

Polski
Ekspert
Angielski
Zaawansowany

03 Profil

  • Experience supporting market or regional business readiness for digital change.
  • Negotiation and relationship management skills across internal and external stakeholders with conflicting priorities.
  • Analytical, planning and governance skills to manage risks, issues and delivery.
  • Expertise in digital channels, including technical, marketplace and customer considerations.
  • Expertise in communications, operational impact assessment, training, migration and implementation planning.
  • Clear written and verbal communication of complex or technical issues.
  • Pragmatic, data-driven decision-making and understanding of implications and trade-offs.
  • Understanding of project methodologies, frameworks and best practices, with experience managing multiple releases across a portfolio.

04 Oferujemy

Pakiet medyczny
Ubezpieczenie
Pakiet sportowy
Budżet szkoleniowy
Parking

05 O firmie

HSBC Service Delivery Polska
10k+ · Kraków

Opening up a world of opportunity for our customers, investors, ourselves and the planet.

We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.

HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.

06 Lokalizacja

Kapelanka 42A, Kraków
Tryb pracy:
Elastyczne godziny pracy
Godziny pracy biura: 7-20
Model pracy
Stacjonarnie
Hybrydowo
100% zdalnie

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