Technical Consultant - Quality Systems

• Implement new features within the Veeva Quality suite at Life Sciences companies ranging from large pharmaceutical companies to emerging biotech
• Configure Vault applications (workflows, document types, security, fields, page layouts, notifications) to meet customer needs
• Work closely with customer's business and IT staff to understand requirements and help achieve their business vision
• Act as customer liaison, managing communication between implementation, maintenance teams, customer stakeholders, and internal Veeva Product teams
• Guide customers in adopting Vault and industry best practices as part of post-implementation programs
• Drive change management methodology for customers switching from on-premise to SaaS solutions
• Assist with Quality processes including documents, Quality Events, CAPAs, Deviations, Change Control, Audits, and Training

Wymagania kluczowe:

• • Experience with configuring/supporting/implementing software solutions, ideally content management or life sciences with quality management exposure
  • Experience in consulting or customer-facing role managing expectations
  • Excellent verbal and written communication skills in English
  • Ability to work independently, translate business requirements into solution designs
  • Bachelor's degree in Management Information Systems, Computer Science, Life Sciences, or related
  • Legally authorized to work in Europe, remote full-time role

Mile widziane:

• • Proficiency in additional European language(s)