01 Zakres zadań

Run international QRmaint implementations end to end: kickoff, system configuration, integrations, data migration, go-live
Train and onboard customer teams so they are self-sufficient after go-live
Manage implementations as projects: schedule, milestones, customer communication, coordination with sales, support and product teams
Take international implementations over from the sales team
Handle part of customer support requests, often turning into implementation work
Feed customer insight back to the product team regarding new features and fixes
Hybrid work: 2-3 days per week from the office in Kraków or Warsaw
Initially report directly to QRmaint's board, later to the person responsible for post-sales

02 Wymagania

6 must-have · 3 języki

Must-have

Doświadczenie w utrzymaniu ruchu

Ekspert

Zarządzanie projektem

Zaawansowany

Szkolenia i wdrożenia klientów

Zaawansowany

HubSpot

Podstawowy

Zarządzanie danymi

Podstawowy

Wymagane języki

Angielski

Ekspert

Polski

Ekspert

Niemiecki

Ekspert

03 Profil

Experience in maintenance, facilities or industrial environment – the key requirement
Ability to run a project independently: schedule, customer communication, overcoming obstacles
Comfortable in a training/coaching role with customer users
English, Polish and German – all mandatory, sufficient to run implementations and trainings independently
Deep knowledge of QRmaint not required – product and process taught on the job
Daily tools: HubSpot, Jira, Fin

04 O firmie

SINGU

20 · Kraków

At SINGU, we’re redefining how the world’s most ambitious real estate companies run their operations. Our mission is to become Europe’s leading platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios — empowering our Clients to protect revenue, boost efficiency, and unlock new value across every aspect of their business.

Our unified CAFM platform already powers the daily operations of over 250 million m² of real estate worldwide, supporting more than 500,000 professionals. Following our union with the UK’s Micad and Germany’s net-haus, we now help manage 100,000+ buildings across 35+ countries — and we’re just getting started.

Backed by a leading growth equity investor, we’re scaling rapidly and partnering with global leaders such as Prologis, ECE, CTP, Hillwood, Logicor, GLP, and Unibail-Rodamco-Westfield. As we continue to grow through strategic acquisitions and bold innovation, we stay true to our core values: adaptability, collaboration, and client focus.

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