01 Zakres zadań

Handling customer inquiries regarding technical issues and product functionality
Diagnosing reported problems and proposing solutions
Providing product-related information
Registering requests in internal systems
Fully back-office role with no phone-based customer interactions (no voice support)
Work performed from the Warsaw office at 24 Wołoska Street, within project operating hours (Monday-Friday 8:00-17:00, occasionally Saturday 9:00-14:00)
Flexible cooperation model – you declare your availability within project operating hours, agreed on an ongoing basis

02 Wymagania

4 must-have · 1 język

Must-have

Obsługa klienta

Zaawansowany

Komunikacja

Zaawansowany

Diagnozowanie problemów technicznych

Podstawowy

Wiedza o sprzęcie AGD i RTV

Podstawowy

Wymagane języki

Angielski

Ekspert

03 Profil

Excellent command of English (C1), with a strong focus on written communication
Basic knowledge of household appliances (e.g. washing machine, refrigerator, TV)
Good communication skills and willingness to learn
Ability to work with computer tools efficiently
Willingness to provide services from the Warsaw office (Wołoska 24)

04 Oferujemy

Pakiet medyczny

Pakiet sportowy

05 O firmie

TP Polska

10k+ · Warszawa

You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.

Zobacz ogłoszenia Strona www