01 Zakres zadań
- Systematic management and maintenance of the defined customer base
- Checking enquiries, incoming orders for technical feasibility, prices and deadlines
- Preparing, submitting and following up on quotations
- SAP-supported order entry for the production plants, checking order confirmations
- Preparing and optimizing delivery schedules via service centers, order entry in the service program (Sidonie)
- Reconciling customer requirements with finished quantities and making necessary corrections
- Managing and monitoring master tape and customer stocks
- Timely order tracking through to and including invoicing
- Close liaison with production plants in France and Belgium and service centers in Luxembourg, Sersheim and Haan
- Applying for and monitoring credit limits, ensuring payments are received on time and in full
- Resolving discrepancies regarding prices and discounts, handling customer complaints
- Preparation of costing, visit and meeting documents, statistics and forecasts
- Completion of all administrative tasks in German and English
- Participation in trade fairs, occasional travel, customer and factory visits
