01 Zakres zadań

Handling customer inquiries regarding technical issues and product functionality
Managing inbound calls, responding to emails, and handling live chats (primarily email-focused)
Diagnosing reported problems and proposing effective solutions
Providing accurate product-related information
Registering customer requests in internal systems
Working within operating hours: Monday-Friday 9:00-18:00 and Saturday 9:00-14:00

02 Wymagania

3 must-have · 2 języki

Must-have

Obsługa klienta

Zaawansowany

Rozwiązywanie problemów

Zaawansowany

Komunikacja

Podstawowy

Wymagane języki

Włoski

Ekspert

Angielski

Zaawansowany

03 Profil

Basic knowledge of household appliances (washing machines, refrigerators, TVs)
Strong communication skills and willingness to learn
Ability to work efficiently with computer tools
Availability for at least 120 hours per month with flexible scheduling
Availability to work on-site at the Warsaw office (ul. Wołoska 24)

04 Oferujemy

Pakiet medyczny

Pakiet sportowy

Szkolenia wewnętrzne

Klasy językowe

05 O firmie

TP Polska

10k+ · Warszawa

You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.

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