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Customer Success

KYC Specialist (French Speaker)

HSBC Service Delivery Polska
Kraków
Hybrydowo
Regular
min. 2 lata
Pełen etat
Umowa o pracę
Dodane 5 dni temu
Wynagrodzenie Jawne widełki
7 634–11 441PLN
netto / miesiąc·Umowa o pracę
Pokaż szczegóły wynagrodzenia
Przybliżone wynagrodzenie netto:
Dziennie: ~264 – 387 PLN
Miesięcznie: ~5 535 – 8 130 PLN
Rocznie: ~66 414 – 97 559 PLN
Oferta zweryfikowana · jawne widełki

01 Zakres zadań

  • Provide professional and high quality KYC analysis of corporate and individual Global Private Banking customers.
  • Guide Relationship Managers in identifying and documenting information required to satisfy the Bank's KYC due diligence policies and processes.
  • Undertake robust research, customer screening, documents checks, tax checks and validations, and financial crime risk assessment throughout the entire relationship cycle.
  • Check and identify discrepancies between information held in customer documentation and profile on the system.
  • Review and validate the quality of due diligence and Know Your Customer (KYC) information on the bank's customers at on boarding and periodic reviews, in line with HSBC policies.
  • Contribute to improving team's quality results.
  • Carry out other tasks assigned by the Supervisor.

02 Wymagania

11 must-have · 2 języki

Must-have

Bankowość
Zaawansowany
Know Your Customer
Zaawansowany
Banking Operations
Zaawansowany
Legal Documentation
Zaawansowany
Risk Assessment
Zaawansowany
Myślenie analityczne
Zaawansowany
Rozwiązywanie problemów
Zaawansowany
Attention to Detail
Zaawansowany
Praca zespołowa
Zaawansowany
Independent Work
Zaawansowany
Commercial Awareness
Zaawansowany

Wymagane języki

Angielski
Zaawansowany
Francuski
Zaawansowany

03 Profil kandydata

  • Strong knowledge of Banking Operations and the Global Private Banking KYC lifecycle, with proven hands-on delivery experience.
  • Confident interpreting and working with legal documentation (e.g., corporate/individual KYC packs, mandates, constitutional documents), ensuring accuracy and completeness.
  • Very good English (written and spoken) and very good French (minimum B1), able to communicate clearly with stakeholders across locations.
  • Highly analytical with strong problem-solving skills; able to investigate issues, identify root causes, and implement practical fixes.
  • Meticulous attention to detail, maintaining high quality standards and managing risk in line with KYC/operational controls.
  • Strong team player with excellent interpersonal skills; a confident communicator who builds effective working relationships.
  • Able to work independently in a high-volume, time-pressured environment, consistently delivering against challenging but achievable targets with a flexible, can-do mindset.
  • Commercially minded with lateral thinking to tailor solutions, spot business development opportunities, and actively share knowledge (including delivering training when needed); minimum “Performing” rating in the last 2 years.

04 Benefity

Pakiet medyczny
Ubezpieczenie
Pakiet sportowy
Parking

05 O firmie

HSBC Service Delivery Polska
10k+ · Kraków

Opening up a world of opportunity for our customers, investors, ourselves and the planet.

We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.

HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.

06 Lokalizacja

Kapelanka 42a, Kraków
Tryb pracy:
Elastyczne godziny pracy
Godziny pracy biura: 7-20
Model pracy
Stacjonarnie
Hybrydowo
100% zdalnie

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