Implementation Consultant

• Be the primary point of contact across the full implementation lifecycle, building consultative relationships with finance directors, AP managers, and project leads.
• Set expectations, manage timelines, and keep customers engaged at every stage.
• Drive the full implementation cycle: initiation, design, configuration, training, UAT, and go-live.
• Configure the Medius platform to match each customer's workflows (functional configuration, no coding).
• Spot risks early and clear blockers before they impact delivery.
• Deliver product training tailored to each team's maturity and analyse post-go-live usage data to recommend automation improvements.
• Advise on AP automation best practices in plain business terms.
• Partner with Sales, Product, and Support for clean handovers and feed customer insights back into product and service delivery.

Must-Haves:

• Proven experience in a customer-facing B2B role (SaaS implementation, customer success, functional consulting, or professional services).
• Track record of owning client relationships and delivering projects commercially.
• Confident communicator — runs workshops, presents to senior stakeholders, handles tough conversations.
• Strong organisation — juggles multiple customer projects without dropping quality.
• Hands-on experience with SaaS platforms.
• Fluent English.

Nice to Have:

• Experience implementing or consulting on ERP-adjacent solutions (Oracle NetSuite, SAP, MS Dynamics AX/F&O, Business Central, Infor M3).
• Solid understanding of finance processes — AP, procurement, or spend management.
• Additional European languages.