25 200 – 28 600 PLN
netto /miesiąc
B2BEtat: 100%
18 000 – 20 840 PLN
brutto /miesiąc
Umowa o pracęEtat: 100%
Podobne ogłoszenia
SLA Support Specialist for IT Systems - M/F @Power Media
SLA Support Specialist for IT Systems - M/F
Power Media
Kraków
UoP
Kraków
Praca hybrydowa
DCG
Poznań / Zdalnie
UoP
Poznań
Praca zdalna
ConnectPoint
Warszawa
B2B / UZ
Warszawa
Praca hybrydowa
DCG
Gdańsk
UoP
Gdańsk
Audit HR
Kostrzyn nad Odrą
UoP
Kostrzyn nad Odrą
Power Media
Wrocław
UoP / B2B
Wrocław
Praca hybrydowa
NOWE (10/894) Senior Application Support
Senior
XP
min. 5 lat doświadczenia
Senior
min. 5 lat doświadczenia
Kogo poszukujemy?
MUST HAVE
- Degree in Computer Science or related discipline.
- Experience in application support and/or software development, ideally within an enterprise/global environment.
- Strong problem-solving skills with the ability to work independently and under pressure.
- Strong system and business analysis capability.
- Solid hands-on experience with IBM iSeries and ILE RPG; exposure to modernisation approaches (e.g., SQLRPG, free format RPG, APIs) is an advantage.
- Strong written and spoken English, with proven ability to collaborate with global teams.
- Self-motivated with strong time management; willing to take on additional responsibilities as needed.
- Basic understanding of investment banking/wealth management; knowledge of securities custody or core banking is advantageous.
Czym będziesz się zajmować?
YOU WILL
- Provide responsive, reliable production support during UK business hours, ensuring service availability in line with SLAs.
- Diagnose and resolve incidents and problems, with strong understanding of system functionality and upstream/downstream integrations.
- Engage directly with business users and key stakeholders to manage end-to-end issue resolution, providing timely and effective communication throughout.
- Manage support tickets, prioritise workload, and deliver short-term mitigations and long-term fixes via the backlog.
- Perform regular BAU operational activities, including annual data archiving, server role swaps, backup/restore exercises, security reviews, IT controls testing, audit support and system upgrades.
- Contribute to project delivery: requirements analysis, functional/technical design, development, testing and deployment.
- Produce solution designs and technical documentation aligned to HSBC standards and engineering best practices.
- Promote quality engineering, and actively participate in Agile/DevOps ways of working, including identifying tools/process improvements.
Jakie otrzymasz benefity?
Rozwój
Szkolenia wewnętrzne
Zdrowie
Pakiet medycznyUbezpieczeniePakiet sportowy
Kuchnia
Kawa / Herbata
Dojazd
Parking rowerowy
Inne
Pakiet relokacyjny
Gdzie i jak będziesz pracował?
Miłkowskiego, Kraków
Tryb pracy: Elastyczne godziny pracy
Godziny pracy biura: 7-20
Model pracy
Stacjonarnie
Hybrydowo
100% zdalnie
Kim jesteśmy?
Od 20 lat wspieramy liderów IT, dostarczając technologie, ekspertów i pełne wsparcie operacyjne - w tym legalizację pobytu i pracy międzynarodowych specjalistów IT
Do naszych projektów poszukujemy specjalistów Java, JavaScript, C embedded, C++, PHP, specjalistów od mobile, testerów oprogramowania, administratorów sieci i systemów i wielu innych.