Senior Application Support

25200-28600 PLN miesięcznie (B2B)

Infolet

Czym będziesz się zajmować?

YOU WILL
  • Provide responsive, reliable production support during UK business hours, ensuring service availability in line with SLAs.
  • Diagnose and resolve incidents and problems, with strong understanding of system functionality and upstream/downstream integrations.
  • Engage directly with business users and key stakeholders to manage end-to-end issue resolution, providing timely and effective communication throughout.
  • Manage support tickets, prioritise workload, and deliver short-term mitigations and long-term fixes via the backlog.
  • Perform regular BAU operational activities, including annual data archiving, server role swaps, backup/restore exercises, security reviews, IT controls testing, audit support and system upgrades.
  • Contribute to project delivery: requirements analysis, functional/technical design, development, testing and deployment.
  • Produce solution designs and technical documentation aligned to HSBC standards and engineering best practices.
  • Promote quality engineering, and actively participate in Agile/DevOps ways of working, including identifying tools/process improvements.

Kogo poszukujemy?

MUST HAVE
  • Degree in Computer Science or related discipline.
  • Experience in application support and/or software development, ideally within an enterprise/global environment.
  • Strong problem-solving skills with the ability to work independently and under pressure.
  • Strong system and business analysis capability.
  • Solid hands-on experience with IBM iSeries and ILE RPG; exposure to modernisation approaches (e.g., SQLRPG, free format RPG, APIs) is an advantage.
  • Strong written and spoken English, with proven ability to collaborate with global teams.
  • Self-motivated with strong time management; willing to take on additional responsibilities as needed.
  • Basic understanding of investment banking/wealth management; knowledge of securities custody or core banking is advantageous.

Czego wymagamy?

Znajomości:
Języki:
  • Polski
  • Angielski

Jakie warunki i benefity otrzymasz?

  • 150-170 PLN godzinowo (B2B)
  • B2B - Elastyczne godziny pracy (100%)
  • 18000-20840 PLN miesięcznie (Umowa o pracę)
  • Umowa o pracę - Elastyczne godziny pracy (100%)
  • Praca zdalna: Hybrydowo
  • Szkolenia wewnętrzne
  • Pakiet medyczny, Ubezpieczenie, Pakiet sportowy
  • Kawa / Herbata
  • Parking rowerowy
  • Pakiet relokacyjny

Gdzie będziesz pracował?

Miłkowskiego, Kraków lub hybrydowo

Kim jesteśmy?

Od 20 lat wspieramy liderów IT, dostarczając technologie, ekspertów i pełne wsparcie operacyjne - w tym legalizację pobytu i pracy międzynarodowych specjalistów IT Do naszych projektów poszukujemy specjalistów Java, JavaScript, C embedded, C++, PHP, specjalistów od mobile, testerów oprogramowania, administratorów sieci i systemów i wielu innych.