Customer Technical Service Specialist with German

What will you do?

• Provide technical support mainly via phone (German & English)
• Troubleshoot products, mobile applications, and connected devices
• Guide customers through setup, installation, and maintenance
• Handle after-sales cases, including warranties, returns, and spare parts
• Document customer interactions and ensure a great customer experience

What do we offer?

• International and multicultural work environment in a modern office at Global Office Park, Katowice
• Business hours: Monday-Friday 9:00-17:00, Saturday 9:00-13:00 (40h/week)
• Employment contract with a salary of 7,500 PLN gross
• Private medical care, insurance & Multisport
• LinkedIn Learning & Concentrix University, career growth opportunities
• Refer-a-Friend bonus up to 4,000 PLN

• German (C1 min.) & English (B2)
• Experience in customer service, technical support, helpdesk, or troubleshooting
• Interest in technology and problem-solving
• Good computer skills (Windows, MS Office)
• Readiness to work from our office in Katowice