01 Zakres zadań

Handling inbound customer calls in Czech.
Supporting customers with:
- technical issues,
- account-related questions,
- subscriptions and payments.

02 Wymagania

4 must-have · 1 język

Must-have

Computer skills

Podstawowy

Multitasking

Podstawowy

Positive attitude

Podstawowy

Confidence on phone

Podstawowy

Wymagane języki

Angielski

Ekspert

03 Profil kandydata

Czech (C1+) and English (B2) proficiency.
Good computer skills and the ability to multitask.
Participation in onboarding sessions conducted over approx. 11 days (typically between 9:00–17:00, from our office) is required to get started.
Positive, proactive attitude towards customers.
Confidence when speaking on the phone.
Possibility to provide availability within service hours (11:00–19:00), based on your preferred schedule.
Higher availability (approx. 128–170h monthly) is welcome.

04 O firmie

TP Polska

10k+ · Poznań

You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.

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