IT Environment Manager

Work from the office 3 days a week + 2 days remotely

Own and govern lower (Dev, Test) and higher (PreProd) environments and support Production activities when required

Support account migration initiatives, ledger system transitions, and data quality improvement activities

Drive resolution of environment-related issues, incidents, risks, dependencies, and impediments across multiple environments

Support Production Go Live preparations and execution, including weekend activities when needed

Define environment requirements for procurement, configuration, and ongoing maintenance

Plan, schedule, and govern environment availability, usage, and dependencies, including failover tests, releases, infrastructure updates, and patches

Support infrastructure lifecycle activities, including introduction of new technologies and decommissioning of legacy solutions

Coordinate trial conversions, environment refreshes, database imports, code installations, and related technical activities according to schedule

Coordinate environment activities across infrastructure, operations, testing, maintenance, production support, and legacy teams

Resolve scheduling conflicts between Agile Release Trains

Manage vendor engagement related to environment setup, testing, dress rehearsals, and Go Live events

• Several years of experience managing IT projects or IT services in complex environments with Infrastructure and/or Platforms focus 
• Strong ability to proactively identify, manage, and resolve risks, dependencies, and environment issues 
• Fluent English communication skills 
• Strong relationship management, collaboration, and presentation skills 
• Ability to work effectively with diverse stakeholders across multiple teams and functions 
• Ability to understand technical aspects of environments and coordinate resolution of complex issues with technical experts and managers 
• Proactive and systematic approach to work 

Nice to have:

• Understanding of Agile methodologies or SAFe 
• Experience with Enterprise Infrastructure such as application servers, databases, networks, or firewalls 
• Familiarity with Temenos Transact products 
• Experience supporting large-scale migrations, Final Dress Rehearsals, or Production Go Live activities 
• Experience working with distributed teams and external vendors in environment management initiatives