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Pozostali specjaliści ITNOWE

Customer Service with Spanish + Translation

TeamQuest
Warszawa
Stacjonarnie
Regular
TQ0098570
Pełen etat
B2B
Dodane dzisiaj
Wynagrodzenie Jawne widełki
9 000–11 000PLN
netto / miesiąc·B2B
Pokaż szczegóły wynagrodzenia
Duży ZUS:
Dziennie: ~256 – 333 PLN
Miesięcznie: ~5 380 – 6 990 PLN
Rocznie: ~64 556 – 83 876 PLN
Mały ZUS:
Dziennie: ~313 – 387 PLN
Miesięcznie: ~6 570 – 8 122 PLN
Rocznie: ~78 843 – 97 466 PLN
Zobacz w kalkulatorze wynagrodzeń
Oferta zweryfikowana · jawne widełki

01 Zakres zadań

Requirements:

  • Proficiency in Spanish (C2 level), particularly in written communication.
  • Advanced English skills (B2/C1 level), primarily written.
  • Strong familiarity with digital tools, mobile apps, and the Office suite.
  • Sales and negotiation skills.
  • Ability to make decisions based on established guidelines.
  • Capability to work both independently and collaboratively within a team.

Additional advantages:

  • Experience with motorhomes or camping.
  • Background in customer care or working in a startup environment.
  • Proficiency in additional languages (e.g., German, Dutch, French, *Italian, Polish) at B2/C1 level.
  • Familiarity with similar mobile apps (e.g., Google Maps, TripAdvisor).

02 Wymagania

1 must-have · 1 nice-to-have · 2 języki

Must-have

app testing
Podstawowy

Nice-to-have

translation
Mile widziane

Wymagane języki

Angielski
Zaawansowany
Hiszpański
Zaawansowany

03 Profil kandydata

Responsibilities:

  • Assisting users/customers with resolving issues related to our app or website via email, PlayStore, or AppStore.
  • Reviewing and verifying data entered into our platform, including new locations, comments, and photos.
  • Participating in international exhibitions (e.g., Düsseldorf, Stuttgart, Birmingham, Barcelona, Paris, Warsaw), approximately 5-7 times per year, totaling around 25 days.
  • Preparing the exhibition stand, training and managing hostesses during trade fairs. Responsible for engaging with both app users and business partners throughout the events.
  • Translating app content and marketing materials.
  • Providing feedback to colleagues and suggesting improvements as part of quality control.
  • Testing new app versions and reporting bugs.
  • Be in touch with local partners/influencers.

We offer:

  • B2B contract with a competitive salary of 9,000 - 11,000 PLN.
  • Full IT equipment, including a laptop, additional screen, and smartphone.
  • Bonuses for participating in trade shows.

04 Benefity

Szkolenia wewnętrzne
Wyjazdy na konferencje
Klasy językowe
Kawa / herbata
Zimne napoje
Strefa relaksu

05 O firmie

TeamQuest
20+ · Warszawa
Our client has a leading platform dedicated to helping travelers discover the best spots to rest, park, and explore. With a community-driven approach, they provide a comprehensive guide to unique locations. Our client mission is to enhance the travel experience by offering a user-friendly app and excellent customer support. Join team in Warsaw!

06 Lokalizacja

-, Warszawa
Tryb pracy:
Elastyczne godziny pracy
Godziny pracy biura: 7-20
Model pracy
Stacjonarnie
Hybrydowo
100% zdalnie

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