Sanctions Payments Manager

Responsibilities:

• Lead and develop a Cash and Trade Operations team, ensuring timely, sanctions-compliant payment processing.
• Maintain quality, productivity, client service, and regulatory compliance.
• Monitor metrics, identify trends, and improve efficiency, accuracy, and service.
• Resolve and escalate complex operational and sanctions issues, mitigating risk.
• Promote risk and control culture; ensure compliance with applicable laws, regulations, policies, and procedures.
• Partner with Compliance, Risk, Technology, and Operations on business objectives, regulatory requirements, and strategic initiatives.
• Manage hiring, performance, development, succession planning, and compensation recommendations.
• Support planning, budget oversight, and process improvement; cover for the Cash and Trade Operations Senior Manager as needed.

Benefits:

• Hybrid working, currently up to two days from home per week.
• Potential benefits: 6% employer pension contribution, private medical care, life insurance, employee assistance, paid parental leave, subsidised sport cards, holiday allowance, sport and cultural activity support, team events, volunteering day off, flexible benefits, and discretionary annual incentive.

• At least 5 years’ experience in sanctions, payments, cash management, transaction services, or related operations management, including team leadership and strong operational, risk, and client service outcomes.
• Bachelor’s degree or equivalent professional experience.
• Excellent spoken and written English; able to influence and collaborate across stakeholder groups.
• Strong understanding of payment processing, sanctions screening, and operational risk management in regulated financial services.
• Proven record driving process improvement, automation, and operational efficiency.
• Strong analytical, problem-solving, and decision-making skills, including handling complex operational challenges.
• Strong planning, organization, and workload management in a fast-paced, deadline-driven environment.
• Ability to use AI-enabled productivity tools and data analytics for decision-making and process optimization.
• Readiness to work public holidays when required to support business and operational needs.