01 Zakres zadań

Gather, analyze, document, and refine functional and non-functional requirements, translating complex business and operational needs into clear specifications for development and testing teams
Analyze airline operational scenarios, flight planning processes, safety requirements, and aviation regulations to support the design of effective software solutions
Act as a functional expert for international customers, participating in workshops, solution validation sessions, and user needs discussions
Collaborate closely with software developers, testers, product owners, and other stakeholders to ensure successful delivery of solutions
Analyze customer requests, support tickets, and functional inquiries by investigating root causes and evaluating possible solutions
Prepare clear documentation for bugs, improvements, and feature requests
Contribute to continuous improvement of products, processes, and ways of working
Support solution design, implementation, and validation to ensure alignment with user expectations

02 Wymagania

12 must-have · 2 języki

Must-have

Analiza wymagań

Ekspert

Myślenie analityczne

Ekspert

Zaawansowany

Zarządzanie interesariuszami

Zaawansowany

Dokumentacja projektowa

Zaawansowany

Komunikacja

Zaawansowany

Podstawowy

Miro

Podstawowy

Wymagane języki

Polski

Ekspert

Angielski

Zaawansowany

03 Profil

Minimum 3 years of professional experience as a Business Analyst, Requirements Analyst, Product Analyst, or in a similar analytical role
Proven experience in requirements gathering, stakeholder management, process analysis, and documentation within software development projects
Strong analytical thinking, attention to detail, and ability to structure complex problems
Familiarity with tools such as Jira, Confluence, Miro or similar
Experience with process modeling techniques (BPMN, UML, User Story Mapping)
Experience working in Agile environments with cross-functional teams
Ability to learn new business domains quickly
Strong communication and facilitation skills
Self-driven mindset and ability to work independently in international teams
Excellent command of English, both written and spoken (B2+)
Readiness to work in a hybrid model: 2 days per week in the office in Gdańsk
Willingness to participate in occasional business trips and international customer workshops
Interest in aviation and motivation to build domain expertise in airline operations and flight planning solutions

04 Oferujemy

Pakiet medyczny

Ubezpieczenie

Pakiet sportowy

05 O firmie

Lufthansa Systems Poland

1-5k · Gdańsk

Lufthansa Systems GmbH the leading airline IT provider determined to shape the future of digital aviation. For almost 30 years, the company has combined profound industry know-how with advanced technological expertise to help airlines unlock their full potential. As a wholly-owned subsidiary of the Lufthansa Group, the company offers its more than 350 customers worldwide a portfolio of, in many cases, market-leading products, covering all airline’s business processes – on the flight deck, in the cabin, and on the ground. Lufthansa Systems strives to improve its own ecological footprint and that of its airline customers of every size and business model. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems employs around 3,000 people at its locations in 16 countries.

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