Customer Service Agent with Hungarian

• Supporting platform users by efficiently handling email, chat, and social media channels, as well as managing post-sales phone inquiries.
• Mediating between buyers, sellers, and logistics partners on the platform to ensure swift resolution of tickets.
• Building a positive brand image and delivering an exceptional customer experience with every contact.
• Part-time work of approximately 20 hours per week with a flexible working schedule tailored to your needs.
• Remote work opportunity – candidates are recruited from all over Poland; onboarding training takes place onsite in Wroclaw.
• Two salary payments per month, always on time.
• Transparent career path with real development opportunities.
• Fruit days and free coffee.

Key requirements:

• Availability for part-time work (approx. 20 hours per week).
• Hungarian language proficiency at minimum C1 level.
• English or Polish proficiency at minimum B2 level (training and systems are in English).
• Strong written communication skills and attention to detail.
• Reliability, engagement and a positive attitude.
• Availability to participate in onboarding training onsite in Wroclaw.

Nice to have:

• Previous experience in customer support is welcome, but not required – motivation and willingness to learn are key.