NOC Engineer

Requirements:

• Fluent written and verbal English communication skills- must
• Degree in Telecommunications or IT (studies can still be in progress)
• Ability to work in shifts (extra paid) - must
• Previous experience working with technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g, 3g, 4g, 5g structure and technology) will be considered an advantage.
• Problem - solving skills.
• Interest in mobile technologies, IoT and technologies in general.
• Strong personal drive and great desire for self-learning.
• Accuracy and a high sense of responsibility.

Responsibilities:

• To handle, troubleshoot and resolve customer solution related and network related issues, events, and incidents.
• Communicate with Webbing customers directly and via mass communication tools.
• Monitor the performance and capacity of mobile network and internal systems using a variety of tools.
• Coordinate and communicate issue, incident and event handing within company internal teams and vendors.
• To track and document all issues and resolutions in detail.

We offer:

• An exciting and challenging workplace with great skill and knowledge development opportunities.
• The opportunity to join a team of highly professional specialists in an international environment.
• The opportunity for professional development within a reputable international innovative and growing company.
• Salary level: 1400-1600 EUR gross per month
• Social benefits
• 200 EURO monthly Wolt food allowance
• Medical insurance
• Free mobile services with Tele2
• Car parking spot