01 Zakres zadań
- Define and maintain the platform vision, roadmap and operating model
- Define and enforce platform standards, guardrails and best practices across NMSCs, EMCs and TME
- Establish and monitor KPIs including QCD metrics to measure platform performance and value delivery
- Ensure alignment with enterprise architecture, security and compliance requirements
- Chair or contribute to platform governance forums and design authorities
- Act as primary point of contact for regional stakeholders and business owners
- Intake, assess and prioritize demand in line with strategic objectives and capacity
- Balance global standardization with regional needs
- Facilitate regular stakeholder reviews and roadmap alignment sessions
- Communicate platform updates, risks and decisions transparently
- Define and enforce quality gates for platform changes and releases
- Ensure adherence to DevOps best practices
- Monitor platform stability, performance and service availability
- Oversee incident, problem and change trends affecting the platform
- Drive continuous improvement initiatives across the platform ecosystem
- Own the platform budget including licensing, run costs and change investments
- Track and optimize total cost of ownership
- Manage vendor and partner performance against SLAs and contractual commitments
