Change Manager / Consultant

We are seeking an experienced Change Manager Consultant to lead complex IT and digital transformation initiatives across global environments. In this role, you will act as a critical bridge between business stakeholders, technical teams, and end users, ensuring that organisational change is delivered smoothly, sustainably, and on time.

Main responsibilities:

• Define and execute end-to-end change management strategies across multiple IT and digital transformation projects
• Conduct stakeholder identification, mapping, and impact analysis across business units and regions
• Develop and deliver communication strategies and plans tailored to diverse, global audiences
• Design and deliver training approaches, materials, and adoption support content
• Create all change-related deliverables, including: communications and announcements, executive and project presentations, FAQs and job aids, training decks and user enablement materials
• Monitor change readiness, adoption, and engagement metrics, adjusting the approach where required
• Work closely with project managers, technical teams, and senior stakeholders to ensure alignment and successful delivery
• Ensure consistency with the Digital IT communications framework, branding, and standards

• 5+ years of experience in change management within IT or digital transformation environments
• Proven track record of delivering change management for large-scale IT infrastructure, ERP, or enterprise transformation programs
• Strong knowledge of recognised change management methodologies (e.g. ADKAR, Prosci, Kotter or similar)
• Hands-on experience working in both Agile and Waterfall delivery models
• Excellent communication, facilitation, and influencing skills, including at senior and executive levels
• Ability to manage multiple workstreams simultaneously without compromising quality or deadlines
• Fluent English B2+/C1 (written and spoken)