01 Zakres zadań
- Day-to-day issue resolution with key contacts at the client’s organization
- Influence clients to ensure that their program operates optimally for both the customer’s organization and Citi
- Taking ownership of issues and coordinating fast resolution
- Identify areas to cross sell products / solutions to existing clients and work with the Citi teams to develop these leads
- Client communication: organize conference calls resulting in action plans; prepare business reviews in collaboration with global service manager/ account manager
