01 Zakres zadań
- Design and implement end-to-end delivery processes (from intake to release) across multiple teams
- Define and drive KPI-based delivery frameworks (e.g. lead time, cycle time, SLA adherence)
- Analyze current ways of working and identify gaps, inefficiencies, and inconsistencies
- Translate business reporting needs into practical processes and tooling setup
- Collaborate with Product, Technology, and Business teams to ensure aligned delivery practices
- Support and guide Jira configuration (structure, workflows, reporting fields, CAPEX/OPEX tracking)
- Ensure data quality and consistency at the source to enable reliable reporting
- Lead or support tooling standardization and migration initiatives (e.g. Azure DevOps to Jira)
- Define and implement governance models for prioritization, budgeting, and delivery tracking
- Drive change management and adoption of new processes across teams
- Communicate effectively with stakeholders and ensure transparency of delivery performance
