ServiceNow Consultant / Developer (ITSM)

Area: IT Consulting

Vacancies: 2 (MId + Senior)

Localisation: 100% remote

Start: ASAP (max 3 month notice period)

Salary rate (determined individually): 165 - 190 PLN net + VAT / h

Terms: B2B (outsourcing via 1dea), full-time, long-term (minimum 12 month+ contracts)

Recruitment process (100% remotely):

• Phone "hello" interview with 1dea recruitment consultant (~10 min)
• Technical and business conversation with our Client (approx. 1,5 hour)
• Decision to cooperate

Scope of duties:

• Develop & implement complex business processes on NowPlatform
• Design ServiceNow solutions
• Analyze business needs throughout development cycles
• Utilize all platform features & build custom solutions

• 4+ years of experience --> Deep understanding of NowPlatform
• 1+ year of ServiceNow implementation experience
• Deep understanding of ITSM & 1+ modules (HR, CSM, IRM, ITOM)
• Experience in project activities as a developer
• Experience with 2+ programming languages (f.e. JavaScript, C#, Java)
• Proven track record in customization, integration, implementation, or maintenance
• English B2+ level (for collaborating with team / external partners)

Nice to have:

• Certifications: Advanced ServiceNow CAD or CIS certification
• Knowledge of software development best practices
• Understanding of ITIL & Agile methodologies