Senior IT Analyst

Responsibilities:

• Clarify, document and communicate functional and non-functional requirements for change initiatives
• Drive assigned initiatives with multiple stakeholders in line with the target state
• Analyse business needs, systems and data models to support solution design
• Translate business needs into requirements for T24 and reporting solutions
• Analyse end-to-end data flows across T24, integrations, data platforms and reporting systems
• Facilitate workshops with business stakeholders, architects, developers, testers and reporting teams
• Identify upstream and downstream impacts of changes, including data lineage, reconciliation, controls and operational processes
• Support solution design by clarifying T24 product configuration, account events, transaction flows, interfaces and reporting requirements
• Define acceptance criteria and test scenarios covering standard and exception processing
• Investigate production incidents and data discrepancies across systems
• Collaborate closely with Product Owners and development teams throughout refinement and delivery
• Take ownership of cross-system issues until root cause, impact and resolution are identified
• Contribute to application modernization, simplification and innovation initiatives

Requirements:

• Strong requirements analysis skills
• Good business and banking domain knowledge
• Proficiency in SQL and working with large, complex datasets
• Strong stakeholder management, communication and interpersonal skills
• Hands-on experience with Jira and Confluence
• Ability to define functional and non-functional requirements
• Understanding of end-to-end data flows, data lineage, reconciliation and reporting processes
• Experience facilitating workshops with cross-functional stakeholders
• Knowledge of deposits, accounts, balances, interest, fees, value dates, postings and transaction lifecycle
• Experience creating source-to-target mappings and business data definitions
• Ability to define acceptance criteria, test scenarios and expected results
• Experience investigating production incidents and data discrepancies across multiple systems
• Ability to work closely with Product Owners and developers throughout the delivery lifecycle
• Ability to manage cross-system issues and drive resolution
• Experience working in Agile/SAFe environments
• Self-organizing and self-driven approach
• Proactive, creative and innovative mindset
• Ability to build effective relationships with stakeholders and team members
• Very good command of English, both spoken and written