01 Zakres zadań
Customer: Major European electricity transmission operator.
Project: Salesforce development & digitalization of energy infrastructure.
- Developing and customizing Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, Flows, and REST APIs.
- Implementing Salesforce Service Cloud and Field Service Cloud functionalities.
- Developing and maintaining Salesforce Flows and automation.
- Implementing Case Management processes, including Case Lifecycle, Routing, and Approval Processes.
- Developing integrations between Salesforce and external systems.
- Performing data modeling activities.
- Supporting testing, UAT, deployment, and deployment preparation activities.
- Supporting migration activities from legacy customer service platforms to Salesforce Service Cloud.
- Producing technical documentation.
- Supporting post-go-live, post-deployment, and post-migration stabilization activities.
- Performing knowledge transfer activities.
- Working with GitHub, GitLab, DevOps Center, VS Code, Salesforce CLI (SFDX), CI/CD pipelines, branching strategies, pull requests, and release management processes.
