01 Zakres zadań
- Build and maintain client relationships – regular meetings, performance reports with recommendations, and proactive communication at every stage of the engagement
- Act as the main point of contact (SPOC) for a portfolio of TikTok Shop clients – from shop onboarding in Seller Center through seasonal campaigns, owning budgets, timelines, and GMV outcomes
- Coordinate the work of TikTok Shop Specialists assigned to your clients – task allocation, quality control, and timeliness
- Co-develop campaign concepts and creative strategy for shoppable content (videos, unboxings, LIVE) – brief the production team and affiliates, oversee execution and final delivery
- Partner with the Affiliate Lead to select creators for specific client campaigns (Target Collaboration) and help set commission rates within the Open/Target Collaboration strategy
- Manage day-to-day shop operations: SKU prioritization, pricing and promo recommendations, product link mapping, and monitoring listing quality and availability
- Oversee GMV Max campaigns in partnership with the performance team – product prioritization, budget recommendations, and monitoring GMV, ROAS, and affiliate conversion
- Plan and coordinate LIVE Shopping sessions – scripts, product and creator selection, results analysis, and scaling what works
