01 Zakres zadań

Customer interaction, documentation issuance, review, and system setups
Day to day management of client onboarding, including daily management of in-process, pended, and service-related activities
Focus on timely and accurate delivery of all client onboarding functions and superior customer service
Participate in project management in Client onboarding services and manage cross-functional relationships
Ensure consistent delivery of high-quality service, meeting or exceeding customer expectations
Ensure awareness and full compliance of internal processes, regulations, policies, and procedures
Maintain strong culture of risk and controls through various processes and check points
Operate with limited direct supervision and exercise independence of judgement
Appropriately assess risk when making business decisions, demonstrating consideration for firm's reputation and safeguarding Citigroup, its clients and assets

02 Wymagania

12 must-have · 1 język

Must-have

Komunikacja

Zaawansowany

Onboarding klientów

Zaawansowany

MS Office

Zaawansowany

Przegląd dokumentacji

Zaawansowany

Zgodność z przepisami

Zaawansowany

Otwarcie rachunków

Zaawansowany

Know Your Customer

Zaawansowany

Obsługa klienta

Zaawansowany

Documentation review

Zaawansowany

Client onboarding

Zaawansowany

Account opening

Zaawansowany

Client contact in Financial Institutions

Zaawansowany

Wymagane języki

Angielski

Zaawansowany

03 Profil kandydata

3-5 years of experience in Documentation review, Client Onboarding, Account Opening and Client contact in Financial Institutions
Proficient knowledge of English
Demonstrated interpersonal skills, proactive team player, able to work independently with exceptional communication skills
Highly motivated, persistent, able to work in structured, high volume, time sensitive, high-risk environment
Proficient in Microsoft Office Applications and exposure to Client interaction
Consistently demonstrates clear and concise written and verbal communication skills
Proficient in handling urgent and escalation cases and managing client and internal team expectations

04 Benefity

Pakiet medyczny

Ubezpieczenie

Pakiet sportowy

Klasy językowe

Płatny urlop (B2B)

Płatne chorobowe (B2B)

05 O firmie

Citigroup

1000+ · Warszawa

Working at Citi is far more than just a job. A career with us means joining a team of more than 225,000 dedicated people from around the globe. At Citi, you will have the opportunity to grow your career, give back to your community and make a real impact.

We offer a broad range of opportunities across multiple business lines, each contributing to our mission of driving global progress. Whether you're interested in banking, technology, or investment services, our teams collaborate to deliver innovative solutions that make a positive impact.

Explore our businesses and learn more about what it’s like to work at Citi.

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