Site Reliability Engineer / Production Support Engineer (Remote)

20200-23500 PLN miesięcznie (B2B)

CTC

Czym będziesz się zajmować?

  • Provide 24/7 production support for enterprise-scale digital banking applications.
  • Monitor and maintain application suite including Java, WebSphere, Tomcat, httpd, and Oracle databases.
  • Support hybrid infrastructure across on-premise data centers and AWS cloud.
  • Troubleshoot and manage integrations with IBM appliances (ISAM, DataPower, MQ).
  • Utilize enterprise monitoring and logging platforms (Dynatrace, ELK/OpenSearch) to proactively identify and resolve issues.
  • Leverage AWS services (API Gateway, Lambda, CloudWatch, IAM, CDK) for application support and reliability improvements.
  • Manage incidents and changes using ITSM tools (ServiceNow), with expertise in P1/P2 handling, escalation, and RCA preparation.
  • Trace and resolve issues across logs, metrics, and distributed traces in complex distributed systems.
  • Deliver clear documentation: RCAs, blameless post-mortems, incident reports, and change success/failure analysis.
  • Champion SRE practices by shifting from reactive monitoring to proactive reliability engineering, automation, and continuous improvement.
  • Collaborate effectively with cross-functional teams and communicate technical issues to executive stakeholders.

Kogo poszukujemy?

  • Proven experience in production support/SRE roles within enterprise-scale environments (preferably financial services).
  • Strong technical expertise in Java applications, middleware, databases, and hybrid cloud.
  • Excellent problem-solving, communication, and presentation skills.
  • Ability to thrive in a fast-paced, high-availability environment with a focus on continuous improvement.

Czego wymagamy?

Znajomości:
Mile widziane:
Języki:
  • Angielski

Jakie warunki i benefity otrzymasz?

  • 120-140 PLN godzinowo (B2B)
  • B2B - Praca dyżurowa (100%)
  • Praca zdalna: Możliwa w całości

Gdzie będziesz pracował?

Nowoursynowska, Warszawa lub zdalnie

Kim jesteśmy?

Since its founding in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).