IT Service Desk Technician

5000-6000 PLN miesięcznie (Umowa o pracę)

Rosti Poland

Czym będziesz się zajmować?

Your responsibilities:
  • Provide 1st line helpdesk support and resolve problems to the end user’s satisfaction
  • Monitor and respond quickly and effectively to requests received through the IT helpdesk
  • Perform maintenance tasks on local and global applications
  • Utilize and maintain the helpdesk tracking software
  • Document internal procedures
  • General knowledge of technical management, information analysis and of computer hardware/software systems

Kogo poszukujemy?

Our requirements:
  • Good analytical and problem solving skills
  • Up-to-date technical knowledge
  • An in depth understanding of the software and equipment the customers/employees are using
  • Familiar with remote desktop applications and help desk software
  • English Independent User (B1-B2)

Czego wymagamy?

Znajomości:
Języki:
  • Polski
  • Angielski

Jakie warunki i benefity otrzymasz?

  • 5000-6000 PLN miesięcznie (Umowa o pracę)
  • Umowa o pracę - Stałe godziny pracy (100%)
  • Praca zdalna: Brak
  • Budżet szkoleniowy, Szkolenia wewnętrzne
  • Pakiet medyczny, Ubezpieczenie, Pakiet sportowy
  • Kawa / Herbata, Zimne napoje
  • Parking, Parking rowerowy

Gdzie będziesz pracował?

Myśliwska 18, Białystok

Kim jesteśmy?

Rosti Poland's innovation centre focuses on providing end-to-end solutions in the design and manufacturing of goods, consumer electronics and home automation, business machines and automotive parts, and our location offers a competitive advantage to companies looking to move their production to Europe.