UX Researcher with German (Remote)

Andersen is hiring a UX Researcher with German.

Our customer is a large infrastructure organization focused on operating and enhancing complex, business-critical systems.

The project is focused on designing and maintaining consistent, accessible, and user-friendly digital interfaces based on the Nova Design System. It includes creating UI components, high-fidelity prototypes, design specifications, and style guides, as well as continuously enhancing the design system to ensure a consistent user experience across platforms. 

• Preparing user research reports summarizing key insights, pain points, and opportunities.
• Analyzing surveys and findings, including response trends and statistical insights.
• Creating user personas that define archetypical users and their needs.
• Preparing user journey maps detailing end-to-end user interactions and friction points.
• Developing service blueprints outlining touchpoints between users, frontstage, and backstage processes.
• Preparing usability testing reports with performance metrics, identified issues, and improvement recommendations.
• Developing research-backed design recommendations to support product development.

• Experience in UX Research for 2+ years.
• Experience in Human-Computer Interaction (HCI), Design (according to skill levels in section 3), or related fields.
• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design).
•  Certifications in UX Research, UX Design, Design Thinking, or Usability Testing (e.g., Nielsen Norman Group UX Certification, UX Research Academy).
•  Training in qualitative and quantitative research methodologies, 
• Level of English – from Upper-Intermediate and above.
• Level of German – from Upper-Intermediate+ and above.