Servicenow Platform Owner

Toyota Connected Europe Limited

12000-18000 PLN miesięcznie (Umowa o pracę)

Czym będziesz się zajmować?

  • Define and maintain the platform vision, roadmap and operating model
  • Define and enforce platform standards, guardrails and best practices across NMSCs, EMCs and TME
  • Establish and monitor KPIs including QCD metrics to measure platform performance and value delivery
  • Ensure alignment with enterprise architecture, security and compliance requirements
  • Chair or contribute to platform governance forums and design authorities
  • Act as primary point of contact for regional stakeholders and business owners
  • Intake, assess and prioritize demand in line with strategic objectives and capacity
  • Balance global standardization with regional needs
  • Facilitate regular stakeholder reviews and roadmap alignment sessions
  • Communicate platform updates, risks and decisions transparently
  • Define and enforce quality gates for platform changes and releases
  • Ensure adherence to DevOps best practices
  • Monitor platform stability, performance and service availability
  • Oversee incident, problem and change trends affecting the platform
  • Drive continuous improvement initiatives across the platform ecosystem
  • Own the platform budget including licensing, run costs and change investments
  • Track and optimize total cost of ownership
  • Manage vendor and partner performance against SLAs and contractual commitments

Kogo poszukujemy?

  • Proven experience owning or managing enterprise IT platforms
  • Strong understanding of SDLC, ITSM, ITOM and platform governance models
  • Experience working in multi-regional or federated environments
  • Demonstrated ability to manage senior stakeholders and complex demand pipelines
  • Solid knowledge of Agile, DevOps and ITIL practices
  • Experience with budget management and vendor governance
  • Strategic thinking and platform mindset
  • Strong stakeholder engagement and influencing skills
  • Governance and decision-making rigor
  • Financial and commercial acumen
  • Continuous improvement orientation
  • Excellent communication in English and cross-cultural collaboration

Czego wymagamy?

Znajomości:

Mile widziane:

Języki:

  • Polski
  • Angielski

Jakie warunki i benefity otrzymasz?

  • 12000-18000 PLN miesięcznie (Umowa o pracę)
  • Umowa o pracę - Elastyczne godziny pracy (100%)
  • Praca zdalna: Hybrydowo

Gdzie będziesz pracował?

plac Konstytucji 3 Maja 3, Wrocław lub hybrydowo

Kim jesteśmy? – Toyota Connected Europe Limited

Transforming the way customers experience mobility, responsibly.

Delivering innovation at the speed of life.