Hosting Service Owner

CYCLAD

23500-27700 PLN miesięcznie (B2B)

Czym będziesz się zajmować?

  • Manage and oversee global hosting operations, including Cloud and Server environments
  • Ensure operational performance meets agreed SLA targets and business expectations
  • Build and maintain strategic relationships with key third-party suppliers
  • Manage nearshore and offshore teams to deliver consistent hosting services
  • Oversee third party outsource agreements to ensure quality, reliability, and cost efficiency
  • Maintain operational expenditure forecasting and support recharge of services to internal customers
  • Contribute to technical governance and ensure compliance with IT policies, frameworks, and ITIL processes
  • Attend Change Approval Board meetings to ensure alignment and governance
  • Develop, maintain, and review internal technical processes and procedures for the hosting service
  • Support technology rationalization, consolidation, and optimization initiatives across regions
  • Ensure appropriate technical oversight and governance across Cloud and Server estate
  • Drive consistency in processes, governance, and tooling across IT operations, application teams, and engineering teams
  • Oversee service transition to IT operations for any implementations and service delivery execution

Kogo poszukujemy?

  • Previous experience in IT Operations, with global service delivery exposure
  • Budgetary experience with commercial awareness, including FinOps and Cloud technology roadmaps
  • Excellent IT people management skills, with experience managing teams across multiple locations (1-3 direct/indirect reports)
  • Strong ability to manage relationships with internal IS and business stakeholders
  • Excellent analytical skills to translate technical details into service language
  • Engaging, articulate, and able to influence across global IT and business stakeholders
  • Prepared to work flexible hours and undertake international travel as required
  • Strong communication skills, both written and oral

Czego wymagamy?

Znajomości:

Języki:

  • Angielski

Jakie warunki i benefity otrzymasz?

  • 140-165 PLN godzinowo (B2B)
  • B2B - Elastyczne godziny pracy (100%)
  • Praca zdalna: Hybrydowo
  • Pakiet medyczny, Ubezpieczenie, Pakiet sportowy

Gdzie będziesz pracował?

Bronowice, Kraków lub hybrydowo

Kim jesteśmy? – CYCLAD

In the vibrant sphere of international consulting, Cyclad distinguishes itself with deep specialization in the IT/ICT sectors. Our commitment to excellence propels us to deliver a broad array of outsourcing services, spanning HR and IT domains.

Catering to diverse industries such as Banking, Aviation, Travel, Cybersecurity, and BPO, Cyclad's offerings are as varied as the clients we serve. This diversity not only demonstrates our versatility but also our capability to tailor solutions to the unique challenges and opportunities within each sector.

Central to Cyclad’s philosophy is a commitment to delivering services of unmatched quality while nurturing enduring relationships with our clients and our team. We believe that the foundation of our success lies in a blend of innovative technologies and the profound value we place on human connections and dedication.

Strona firmy: CYCLAD