Digital Platforms Product Owner

Citigroup

13800-23400 PLN miesięcznie (Umowa o pracę)

Czym będziesz się zajmować?

About the role:
  • Join the product team behind Citi's strategic client servicing platform for Wealth and Private Banking operations
  • Own a specific slice of the platform backlog as it scales to hundreds of users and integrates AI capabilities
  • Partner with engineering, operations, client service, and AI/data teams to shape product direction and deliver phased releases
Responsibilities:
  • Own and prioritize part of the Wealth Workstation product backlog, translating business needs into solutions, actionable user stories and acceptance criteria
  • Collaborate with engineering and AI/data science teams to define requirements for AI-driven capabilities
  • Partner with data and insights team to build real-time dashboards giving 360-degree view into process, platform and user experience performance
  • Coordinate cross-functional integration efforts with key systems and partners to expand platform functionality
  • Act as primary point of contact for stakeholders across Client Service, Operations, and leadership, gathering feedback and translating it into prioritized enhancements and defect fixes
  • Monitor platform performance, user adoption, and key metrics post-release, iterating on features to improve productivity, client experience, and operational scalability

Kogo poszukujemy?

Key requirements:
  • Bachelor's degree in Business, Finance, Technology, or related field
  • 5+ years of experience as Product Owner/Manager, Business Analyst, or relevant capacity in financial services, ideally supporting operations or client servicing platforms
  • Experience working with cross-functional engineering, data science, and AI/ML teams
  • Hands-on experience with process mapping, bottleneck identification, and large data sets
  • Understanding of basic data analytics concepts and tools
  • Proficiency in Agile/Scrum methodologies, backlog management, user stories, and acceptance criteria
Nice to have:
  • Understanding of AI/GenAI-enabled products (automation, NLP, voice AI)
  • Demonstrated competency in Wealth Management, Private Banking, or broader financial services operations

Czego wymagamy?

Znajomości:

Mile widziane:

Języki:

  • Polski
  • Angielski

Jakie warunki i benefity otrzymasz?

  • 165020-280980 PLN rocznie (Umowa o pracę)
  • Umowa o pracę - Elastyczne godziny pracy (100%)
  • Praca zdalna: Brak
  • Pakiet medyczny, Ubezpieczenie, Pakiet sportowy

Gdzie będziesz pracował?

Centrum, Warszawa

Kim jesteśmy? – Citigroup

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Strona firmy: Citigroup