Admin & Automation Executive (Remote)

Insight Consultancy

8000-9800 PLN miesięcznie (B2B)

Czym będziesz się zajmować?

  • Manage the day-to-day admin of the agency, including inbox management, scheduling, client onboarding and keeping our project management and support systems up to date
  • Operate live chat on behalf of a wide range of client businesses, using each client's knowledge base to respond accurately
  • Build and maintain client knowledge bases, and manage a library of canned responses for each client
  • Support the marketing team with content scheduling, social media admin, campaign set-up and client reporting
  • Write and proofread client emails, reports, proposals, website copy and marketing materials to a high standard
  • Prepare monthly client reports, pulling data from analytics and marketing platforms
  • Monitor time logs and task updates across the team, and follow up where information is missing
  • Keep internal documentation, SOPs and the team wiki up to date
  • Document each admin process as you learn it, and identify repetitive steps that can be automated
  • Build and maintain automations using tools such as Make, Zapier and AI assistants
  • Track the time saved through automation and report on progress to management
  • Assisting the team with various admin duties

Kogo poszukujemy?

  • Excellent written English, with strong attention to spelling, grammar and tone
  • A background in marketing, ideally within an agency
  • Strong organisational skills and the ability to manage multiple clients and deadlines
  • Confident using Google Workspace, project management tools and marketing platforms (e.g. Meta Business Suite, Google Analytics, Mailchimp)
  • A logical, process-driven mindset, with the ability to spot work that is repeated and find a better way to do it
  • Interest in, or experience with, automation tools (e.g. Make, Zapier) and AI tools such as ChatGPT or Claude
  • Able to learn new software quickly
  • Experience with live chat or customer support is a plus
  • Understanding of SEO and content best practices

Czego wymagamy?

Znajomości:

Języki:

  • Angielski
  • Polski (mile widziane)

Jakie warunki i benefity otrzymasz?

  • 9-11 GBP godzinowo (B2B)
  • B2B - Stałe godziny pracy (100%)
  • Praca zdalna: W całości
  • Szkolenia wewnętrzne

Gdzie będziesz pracował?

Zdalnie

Kim jesteśmy? – Insight Consultancy

Hi! We are looking for a Website Designer to join us at Insight Consultancy.

Insight Consultancy is a busy Leicester-based digital agency offering digital marketing services for a wide range of small business clients, including social media management and website design and development.

We're a steadily growing company with huge opportunities for career development if you have the mindset for personal growth.

Strona firmy: Insight Consultancy