Customer Service Representative with German
CYCLAD
7100-7100 PLN miesięcznie (Umowa o pracę)
Czym będziesz się zajmować?
- Managing ongoing queries from German-speaking customers (phone calls, emails and web channels)
- Advising customers on travel products
- Supporting customer with the reservation and adjustment of flight bookings
- Recommending products and helping customer using the official website
- Ensuring the high level of customer satisfaction
- Providing after sales support
- Cooperating with other team members
Kogo poszukujemy?
- Very good knowledge of German & English (at least B2 level)
- High communication skills and customer-focus attitude
- Ability to work in team and individually
- Willingness to develop
Czego wymagamy?
Znajomości:
Języki:
- Niemiecki
- Angielski
Jakie warunki i benefity otrzymasz?
- 7100-7100 PLN miesięcznie (Umowa o pracę)
- Umowa o pracę - Elastyczne godziny pracy (100%)
- Praca zdalna: Hybrydowo
- Budżet szkoleniowy, Szkolenia wewnętrzne
- Pakiet medyczny, Ubezpieczenie, Pakiet sportowy
Gdzie będziesz pracował?
Aleja Pokoju, Kraków lub hybrydowo
Kim jesteśmy? – CYCLAD
In the vibrant sphere of international consulting, Cyclad distinguishes itself with deep specialization in the IT/ICT sectors. Our commitment to excellence propels us to deliver a broad array of outsourcing services, spanning HR and IT domains.
Catering to diverse industries such as Banking, Aviation, Travel, Cybersecurity, and BPO, Cyclad's offerings are as varied as the clients we serve. This diversity not only demonstrates our versatility but also our capability to tailor solutions to the unique challenges and opportunities within each sector.
Central to Cyclad’s philosophy is a commitment to delivering services of unmatched quality while nurturing enduring relationships with our clients and our team. We believe that the foundation of our success lies in a blend of innovative technologies and the profound value we place on human connections and dedication.