We are looking for a proactive, collaborative, and inquisitive professional to join the ICE product team. You will play a key role in analysing the ICE product and technology landscape, translating business needs into clear functional requirements, and supporting the delivery of efficient, high-quality solutions.

• Perform detailed analysis of the ICE product and technology landscape, including data, systems, and interfaces.
• Translate user requests and business problems into functional requirements, system processes, and solution designs.
• Collaborate closely with the Product Owner, customers, and the ICE development team.
• Document functional and non-functional requirements in development tickets with clear acceptance criteria
• Conduct business process modelling
• Create flowcharts and data flow diagrams
• Lead handovers, presentations, and knowledge transfer sessions
• Apply strong analytical skills to identify efficient and effective solutions

• Experience working within a global organisation and with globally distributed development teams
• Proven ability to capture both explicit and implicit requirements and define appropriate solutions in collaboration with users, sponsors, and technology teams
• Experience in analysing systems and assessing user impact alongside engineers and business stakeholders
• Track record of contributing to improvements through innovative solutions, approaches, products, or services
• Strong communication skills, with the ability to clearly and respectfully articulate ideas and engage in collaborative discussions
• Ability to build effective networks and proactively seek collaboration opportunities