Client Service Officer with German/French
Citigroup
10000-15800 PLN miesięcznie (Umowa o pracę)
Czym będziesz się zajmować?
- Day-to-day issue resolution with key contacts at the client’s organization
- Influence clients to ensure that their program operates optimally for both the customer’s organization and Citi
- Taking ownership of issues and coordinating fast resolution
- Identify areas to cross sell products / solutions to existing clients and work with the Citi teams to develop these leads
- Client communication: organize conference calls resulting in action plans; prepare business reviews in collaboration with global service manager/ account manager
Kogo poszukujemy?
- Proficiency in English and German or French
- A minimum of 2 years of experience in business-to-business customer service, account management or sales
- Good presentation & communication skills
- Clearly articulate, with effective speaking and writing skills
- Business maturity which results in gaining/maintaining credibility and respect with senior contacts at the client
- Strong MS Office and system skills
Czego wymagamy?
Znajomości:
Języki:
- Angielski
- Niemiecki
- Francuski
Jakie warunki i benefity otrzymasz?
- 120200-190000 PLN rocznie (Umowa o pracę)
- Umowa o pracę - Elastyczne godziny pracy (100%)
- Praca zdalna: Hybrydowo
- Wyjazdy na konferencje
- Pakiet medyczny, Ubezpieczenie, Pakiet sportowy
- Płatny "urlop" dla B2B, Płatne "chorobowe" dla B2B
Gdzie będziesz pracował?
Centrum, Warszawa lub hybrydowo
Kim jesteśmy? – Citigroup
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