---
title: Application Support Engineer (Supporting US and Asia-Pacific Markets)
company: Tap.Talent
category: Support
subcategory: Support
experience_level: Regular
work_mode: onsite
location: Wrocław
employment_type: Umowa o pracę
salary_min: 12000
salary_max: 16000
salary_currency: PLN
salary_period: month
posted: 2026-10-26
valid_through: 2026-12-11
url: "https://solid.jobs/offer/39412/taptalent-application-support-engineer-supporting-us-and-asiapacific-markets"
---

# Application Support Engineer (Supporting US and Asia-Pacific Markets) — Tap.Talent

## Kluczowe informacje

- **Firma:** Tap.Talent
- **Lokalizacja:** szczytnicka 1, Wrocław
- **Tryb pracy:** Stacjonarnie
- **Wynagrodzenie:** 12k–16k PLN brutto/m (Umowa o pracę)
- **Forma zatrudnienia:** Umowa o pracę
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Regular
- **Kategoria:** Support
- **Specjalizacja:** Support
- **Data publikacji:** 2026-10-26
- **Aktywne do:** 2026-12-11

## Języki

- Polski — ekspert
- Angielski — zaawansowany

## Opis stanowiska

You will be part of a team supporting clients across different time zones - including the US and Asia-Pacific.    Working hours- supporting US and Asia-Pacific markets   This role is designed around supporting clients in different global markets.  During the onboarding and training period, you will initially work primarily during US business hours, working closely with the US-based team and clients, learning the systems and processes.   Once you are fully trained and able to work independently, you will move to a rotational shift schedule covering US and Asia-Pacific clients:   Second/ US shift: 16:00-00:30 -  supporting US business hours  Third/ AP shift: 00:00-08:30 - supporting Asia-Pacific hours   You should therefore be comfortable working both afternoon/evening and night shifts as part of a planned rotation.  These are regular full working shifts, not on-call or standby shifts. You will be responsible for providing full technical support throughout your scheduled working hours.  There is a short overlap between the shifts to allow the team to hand over ongoing issues and important information.   Please note:  the shift schedule and rotation model are currently planned and may be adjusted before final implementation.

## Kogo szukamy

What are we looking for?   You don't have to tick every box- what matters most is your technical mindset, curiosity and willingness to solve problems.   Experience in Technical Support, Application Support or a similar technical role  Solid experience with MS Windows environments  Experience with scripting languages  Practical SQL experience or willingness to develop it  Fluent English and confidence communicating directly with international clients  Enjoyment of troubleshooting and finding root causes  Analytical, detail-oriented and self-motivated approach   Nice to have:   Linux experience  SQL experience  Experience with AI tools and automation  Familiarity with financial, banking or trading environments  Bachelor's degree in a technical or analytical field    What do we offer?    Direct B2B contract with a US-based company  Competitive base compensation  Additional shift premiums  Transportation support for evening/night shifts  Hybrid work model after the onboarding and training period- typically 6-12 months  Comfortable office close to Wrocław city centre  20 paid vacation days per year  25 paid vacation days from the sixth year of cooperation  Up to 10 paid sick days per year  Opportunity to travel to USA for training  Company events and team-building activities

## Lokalizacje

- szczytnicka 1, Wrocław, Polska

## O firmie — Tap.Talent

**Wielkość firmy:** 200

**Strona WWW:** https://www.taptalent.eu

What will you do?    Investigate and resolve application and production issues  Provide technical support to international clients  Analyse problems and identify their root causes  Troubleshoot Windows- and Linux-based applications and environments   Work with application and system logs  Use scripting for troubleshooting, automation and operational tasks  Write and analyse SQL queries  Support client onboarding and technical implementations  Participate in technical projects  Communicate directly with English-speaking clients  Cooperate with colleagues across different time zones  Identify opportunities to improve support processes and team efficiency  Bring your own ideas and solutions

## Aplikuj

Aplikuj na: https://solid.jobs/offer/39412/taptalent-application-support-engineer-supporting-us-and-asiapacific-markets

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*Źródło: https://solid.jobs/offer/39412/taptalent-application-support-engineer-supporting-us-and-asiapacific-markets · Wygenerowano: 2026-10-26T15:05:27Z*