---
title: Client Onboarding Analyst
company: Citigroup
category: Customer Success
subcategory: Customer Success
experience_level: Regular
work_mode: onsite
location: Warszawa
employment_type: Umowa o pracę
salary_min: 7500
salary_max: 11900
salary_currency: PLN
salary_period: month
technologies: [Obsługa klienta, MS Office, Komunikacja, Analiza danych, Organizacja pracy, Priorytetyzacja zadań, Praca zespołowa]
posted: 2026-10-13
valid_through: 2026-11-13
url: "https://solid.jobs/offer/39145/citigroup-client-onboarding-analyst"
---

# Client Onboarding Analyst — Citigroup

## Kluczowe informacje

- **Firma:** Citigroup
- **Lokalizacja:** Centrum, Warszawa
- **Tryb pracy:** Stacjonarnie
- **Wynagrodzenie:** 7.5k–11.9k PLN brutto/m (Umowa o pracę)
- **Forma zatrudnienia:** Umowa o pracę
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Regular
- **Kategoria:** Customer Success
- **Specjalizacja:** Customer Success
- **Data publikacji:** 2026-10-13
- **Aktywne do:** 2026-11-13

## Technologie i umiejętności

**Wymagane:**

- Obsługa klienta — zaawansowany
- MS Office — zaawansowany
- Komunikacja — zaawansowany
- Analiza danych — podstawowy
- Organizacja pracy — podstawowy
- Priorytetyzacja zadań — podstawowy
- Praca zespołowa — podstawowy

## Języki

- Angielski — ekspert

## Opis stanowiska

Responsible for customer interaction, documentation issuance, review and system setups  Timely and accurate delivery of all account opening functions, superior customer service and resolution of customer issues  Day to day management of account opening and maintenance processing, including in-process, pended and service related activities  Various types of project management in the account services space and managing cross-functional relationships with all teams  Determining new work procedures and analyzing complex and variable issues with significant departmental impact  Consistent delivery of high quality service guided by service level agreements and efficiency/accuracy standards  Ensuring awareness and full compliance of internal processes, regulations, policies, guidelines, procedures and practices  Establishing and maintaining close working relationships with clients and within the team to facilitate open and direct communication  Continuous on the job training for end to end product knowledge  Understanding client requirements and implementing them correctly, monitoring customer satisfaction and driving process changes  Daily delivery of routine and defined tasks while developing knowledge of the broader context  Hybrid working model with up to 2 days working from home per week

## Kogo szukamy

0-2 years of experience in Documentation review, Account Maintenance and related Cash products preferred  Demonstrated interpersonal skills, pro-active team player but also able to work independently  Exceptional written and verbal communication skills  Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment  Capable of prioritizing and eager to learn multiple products in a challenging environment  Fast learner, strong attention to detail, and willingness to go the extra mile  Proficient in Microsoft Office Applications  Proficient in handling urgent and escalation cases and managing client and internal team expectations  Proficient knowledge of English (written and spoken)

## Benefity

**Zdrowie:**

- Pakiet medyczny
- Ubezpieczenie
- Pakiet sportowy

## Lokalizacje

- Centrum, Warszawa, Polska

## O firmie — Citigroup

**Wielkość firmy:** 1000+

**Strona WWW:** https://citigroup.com

Working at Citi is far more than just a job. A career with us means joining a team of more than 225,000 dedicated people from around the globe. At Citi, you will have the opportunity to grow your career, give back to your community and make a real impact.  We offer a broad range of opportunities across multiple business lines, each contributing to our mission of driving global progress. Whether you're interested in banking, technology, or investment services, our teams collaborate to deliver innovative solutions that make a positive impact.  Explore our businesses and learn more about what it’s like to work at Citi.

## Aplikuj

Aplikuj na: https://jobs.citi.com/job/-/-/287/101736810160?utm_source=SOLID.Jobs&utm_medium=referral

---

*Źródło: https://solid.jobs/offer/39145/citigroup-client-onboarding-analyst · Wygenerowano: 2026-10-13T17:37:52Z*