01 Zakres zadań
Andersen is hiring a UX Researcher with German.
Our customer is a large infrastructure organization focused on operating and enhancing complex, business-critical systems.
The project is focused on designing and maintaining consistent, accessible, and user-friendly digital interfaces based on the Nova Design System. It includes creating UI components, high-fidelity prototypes, design specifications, and style guides, as well as continuously enhancing the design system to ensure a consistent user experience across platforms.
Responsibilities:
- Preparing user research reports summarizing key insights, pain points, and opportunities.
- Analyzing surveys and findings, including response trends and statistical insights.
- Creating user personas that define archetypical users and their needs.
- Preparing user journey maps detailing end-to-end user interactions and friction points.
- Developing service blueprints outlining touchpoints between users, frontstage, and backstage processes.
- Preparing usability testing reports with performance metrics, identified issues, and improvement recommendations.
- Developing research-backed design recommendations to support product development.
