---
title: Client Onboarding Lead Analyst
company: Citigroup
category: Customer Success
subcategory: Customer Success
experience_level: Senior
work_mode: onsite
location: Warszawa
employment_type: Umowa o pracę
salary_min: 20100
salary_max: 34300
salary_currency: PLN
salary_period: month
technologies: [Client onboarding, Cash and liquidity management, Zarządzanie projektem, Zarządzanie zmianą, Analiza biznesowa, Reengineering procesów, Zarządzanie ryzykiem, Zarządzanie interesariuszami, Komunikacja, Monitorowanie KPI, Account maintenance]
posted: 2026-08-28
valid_through: 2026-09-28
url: "https://solid.jobs/offer/37529/citigroup-client-onboarding-lead-analyst"
---

# Client Onboarding Lead Analyst — Citigroup

## Kluczowe informacje

- **Firma:** Citigroup
- **Lokalizacja:** Centrum, Warszawa
- **Tryb pracy:** Stacjonarnie
- **Wynagrodzenie:** 20.1k–34.3k PLN brutto/m (Umowa o pracę)
- **Forma zatrudnienia:** Umowa o pracę
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Senior
- **Minimalne doświadczenie:** 6 mies.
- **Kategoria:** Customer Success
- **Specjalizacja:** Customer Success
- **Data publikacji:** 2026-08-28
- **Aktywne do:** 2026-09-28

## Technologie i umiejętności

**Wymagane:**

- Client onboarding — ekspert
- Cash and liquidity management — zaawansowany
- Zarządzanie projektem — zaawansowany
- Zarządzanie zmianą — zaawansowany
- Analiza biznesowa — zaawansowany
- Reengineering procesów — zaawansowany
- Zarządzanie ryzykiem — zaawansowany
- Zarządzanie interesariuszami — zaawansowany
- Komunikacja — zaawansowany
- Monitorowanie KPI — podstawowy
- Account maintenance — podstawowy

## Języki

- Angielski — zaawansowany

## Opis stanowiska

Lead the transformation of onboarding processes and capabilities to establish a global standard for consistent client experience and operational excellence.  Manage onboarding readiness for new product launches and enhancements, ensuring all requirements are clearly defined.  Evaluate new product and enhancement initiatives to ensure alignment with automation objectives and organizational control strategy.  Facilitate cross-functional meetings with Product, Technology, and Operations partners to identify process improvement opportunities and implement automation-led solutions.  Assess onboarding and operational risks, ensuring compliance with applicable laws, regulations, and internal policies.  Create, maintain, and govern onboarding materials and training content for new product launches.  Define and track key performance indicators to measure adoption success and drive continuous improvement across onboarding operations worldwide.  Partner with senior business leaders to design and implement scalable onboarding solutions that reduce defects and enhance client satisfaction.

## Kogo szukamy

Required qualifications & skills:   6 or more years of experience in client onboarding, account services, cash and liquidity management, or a related financial services function.  Demonstrated ability to manage complex, cross-functional programs including change management, process re-engineering, and business analysis.  Experience in documentation review, account maintenance, and cash and liquidity product operations.  Strong project management capability, including cost management, planning, and overseeing multiple workstreams.  Sound knowledge of risk and control frameworks.  Clear and confident communicator, written and verbal, able to engage senior stakeholders.  Bachelor's degree in Finance, Economics, or an equivalent field, or commensurate professional experience.  Proficiency in English, written and spoken, to a professional business standard.   Beneficial skills & qualifications:   PMP certification or equivalent program management qualification.  Lean Six Sigma or equivalent process re-engineering certification.  Knowledge of Liquidity, Payments, and Receivables products and treasury banking solutions.  Experience in system testing, rollout management, and technology-enabled process change.

## Benefity

**Zdrowie:**

- Pakiet medyczny
- Ubezpieczenie
- Pakiet sportowy

## Lokalizacje

- Centrum, Warszawa, Polska

## O firmie — Citigroup

**Wielkość firmy:** 1000+

**Strona WWW:** https://citigroup.com

Working at Citi is far more than just a job. A career with us means joining a team of more than 225,000 dedicated people from around the globe. At Citi, you will have the opportunity to grow your career, give back to your community and make a real impact.  We offer a broad range of opportunities across multiple business lines, each contributing to our mission of driving global progress. Whether you're interested in banking, technology, or investment services, our teams collaborate to deliver innovative solutions that make a positive impact.  Explore our businesses and learn more about what it’s like to work at Citi.

## Aplikuj

Aplikuj na: https://jobs.citi.com/job/-/-/287/99678061168?utm_source=SOLID.Jobs&utm_medium=referral

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*Źródło: https://solid.jobs/offer/37529/citigroup-client-onboarding-lead-analyst · Wygenerowano: 2026-09-17T06:24:45Z*