---
title: Senior Digital Product Manager
company: HSBC Service Delivery Polska
category: Manager/Agile
subcategory: Product Manager
experience_level: Senior
work_mode: hybrid
location: Kraków
employment_type: Umowa o pracę
salary_min: 18400
salary_max: 27500
salary_currency: PLN
salary_period: month
technologies: [Product management, Weryfikacja tożsamości cyfrowej, Analiza danych, Tworzenie roadmapy, Zarządzanie interesariuszami, Agile, Analiza wymagań, Risk management, Security, Monitorowanie KPI]
posted: 2026-08-20
valid_through: 2026-09-20
url: "https://solid.jobs/offer/37170/hsbc-service-delivery-polska-senior-digital-product-manager"
---

# Senior Digital Product Manager — HSBC Service Delivery Polska

## Kluczowe informacje

- **Firma:** HSBC Service Delivery Polska
- **Lokalizacja:** Kapelanka 42a, Kraków
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 18.4k–27.5k PLN brutto/m (Umowa o pracę)
- **Forma zatrudnienia:** Umowa o pracę
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Senior
- **Minimalne doświadczenie:** 5 mies.
- **Kategoria:** Manager/Agile
- **Specjalizacja:** Product Manager
- **Data publikacji:** 2026-08-20
- **Aktywne do:** 2026-09-20

## Technologie i umiejętności

**Wymagane:**

- Product management — ekspert
- Weryfikacja tożsamości cyfrowej — ekspert
- Analiza danych — ekspert
- Tworzenie roadmapy — zaawansowany
- Zarządzanie interesariuszami — zaawansowany
- Agile — zaawansowany
- Analiza wymagań — zaawansowany
- Risk management — zaawansowany
- Security — zaawansowany
- Monitorowanie KPI — podstawowy

## Języki

- Polski — ekspert
- Angielski — zaawansowany

## Opis stanowiska

Product context:   Join HSBC's Digital Authentication and Identification Value Stream, supporting authentication and verification journeys used by millions of customers across markets.  DIVA is a global platform verifying passports, driving licences and national IDs through document authenticity and selfie-based anti-impersonation checks; its roadmap covers data-driven optimisation, new features, resilience and expansion.   Responsibilities:   Own DIVA's product vision, multi-year strategy and roadmap.  Convert stakeholder opportunities into prioritised business cases, epics and features with measurable value, acceptance criteria and milestones.  Optimise end-to-end journeys using funnel analytics, error codes and customer feedback to improve completion and pass rates.  Lead agile squads across engineering, UX, data and QA; manage cross-platform and market dependencies and release readiness.  Partner with Risk, Compliance and Legal on controls-by-design, governance reporting, incidents and measurable outcomes.

## Kogo szukamy

Experience as a Digital Product Manager or Product Owner delivering customer-facing products at scale.  Strong knowledge of digital identity verification, authentication, or fraud and risk controls in financial services or another regulated industry.  Data-driven product decision-making using funnel, conversion and operational metrics.  Experience leading cross-functional teams and navigating complex stakeholders and governance.  Strong written communication and ability to produce product requirements, decision papers and governance updates.  Understanding of secure, compliant delivery, including privacy, security and regulatory expectations.  Experience delivering across multiple markets while balancing localisation and regulatory variation.  Ability to improve pass rates, reduce fraud, increase resilience and enhance customer experience through disciplined product management.

## Benefity

**Szkolenia:**

- Budżet szkoleniowy

**Zdrowie:**

- Pakiet medyczny
- Ubezpieczenie
- Pakiet sportowy

**Infrastruktura:**

- Parking

## Lokalizacje

- Kapelanka 42a, Kraków, Polska

## O firmie — HSBC Service Delivery Polska

**Wielkość firmy:** 10k+

**Strona WWW:** https://www.hsbc.pl

Opening up a world of opportunity for our customers, investors, ourselves and the planet.  We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.  HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.

## Aplikuj

Aplikuj na: https://workmyway.avature.net/hsbcapp?jobId=26504&utm_source=SOLID.Jobs&utm_medium=referral

---

*Źródło: https://solid.jobs/offer/37170/hsbc-service-delivery-polska-senior-digital-product-manager · Wygenerowano: 2026-08-22T23:22:15Z*