---
title: Payments Operations Transformation Group Manager
company: Citigroup
category: Pozostali specjaliści IT
subcategory: Pozostali specjaliści IT
experience_level: Regular
work_mode: hybrid
location: Warszawa
employment_type: Umowa o pracę
salary_min: 28400
salary_max: 48400
salary_currency: PLN
salary_period: month
technologies: [AI, Płatności transgraniczne, ML, Inteligentna automatyzacja, Swift, ISO 20022, ACH, Rekonsyliacja Nostro, AML, Zarządzanie interesariuszami, MS Excel, MS PowerPoint]
posted: 2026-08-20
valid_through: 2026-09-20
url: "https://solid.jobs/offer/37160/citigroup-payments-operations-transformation-group-manager"
---

# Payments Operations Transformation Group Manager — Citigroup

## Kluczowe informacje

- **Firma:** Citigroup
- **Lokalizacja:** Centrum, Warszawa
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 28.4k–48.4k PLN brutto/m (Umowa o pracę)
- **Forma zatrudnienia:** Umowa o pracę
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Regular
- **Minimalne doświadczenie:** 2 mies.
- **Kategoria:** Pozostali specjaliści IT
- **Specjalizacja:** Pozostali specjaliści IT
- **Data publikacji:** 2026-08-20
- **Aktywne do:** 2026-09-20

## Technologie i umiejętności

**Wymagane:**

- AI — ekspert
- Płatności transgraniczne — ekspert
- ML — ekspert
- Inteligentna automatyzacja — zaawansowany
- Swift — zaawansowany
- ISO 20022 — zaawansowany
- ACH — zaawansowany
- Rekonsyliacja Nostro — zaawansowany
- AML — zaawansowany
- Zarządzanie interesariuszami — zaawansowany
- MS Excel — podstawowy
- MS PowerPoint — podstawowy

## Języki

- Angielski — ekspert

## Opis stanowiska

Responsibilities:   Define the strategy and roadmap for AI-enabled Ops UI adoption across Services Operations.  Lead AI-driven automation and workflow improvements to increase Straight-Through Processing, reduce manual touchpoints, risks and operating costs.  Engage senior Product and Technology stakeholders and coordinate cross-LOB transformation opportunities.  Oversee governance forums, executive reporting, operational metrics and savings tracking.  Lead the integration of system logs, transaction data, performance metrics and workflow data into analysis platforms.  Govern operational requirements for development teams and oversee test-case validation and Performance Validation Testing scenarios.  Direct launch readiness, including training materials, support documentation, monitoring dashboards, incident response and post-launch support.   What we offer:   Hybrid working model with up to two days working from home per week.  Private medical care, life insurance, a 6% pension contribution and subsidised sport cards.  Paid parental leave, social benefits, cafeteria benefits, employee assistance, a volunteering day, discounts and a potential annual discretionary incentive.

## Kogo szukamy

Several years of experience in operational processes for domestic and cross-border payments, with a record of implemented process enhancements.  Deep expertise in cross-border payment processing and repairs, SWIFT standards, ISO 20022 XML, ACH, clearing and settlement, Nostro reconciliation, automated FX, AML, sanctions screening, PSD2, EU FTR and the Travel Rule.  Proven experience or strong working knowledge of AI adoption, machine learning and intelligent automation in financial operations aligned with a Target Operating Model.  Ability to manage senior stakeholders, influence Product and Technology roadmaps and navigate complex organizations.  High attention to detail, data governance, advanced analytical and problem-solving skills, adaptability and resilience.  Intermediate MS Excel skills, including lookups and pivots, plus working knowledge of MS PowerPoint and AI tools.  Fluent written and verbal English.  Experience with Jira and knowledge of Scrum or Kanban methodologies are preferable.

## Benefity

**Zdrowie:**

- Pakiet medyczny
- Ubezpieczenie
- Pakiet sportowy

## Lokalizacje

- Centrum, Warszawa, Polska

## O firmie — Citigroup

**Wielkość firmy:** 1000+

**Strona WWW:** https://citigroup.com

Working at Citi is far more than just a job. A career with us means joining a team of more than 225,000 dedicated people from around the globe. At Citi, you will have the opportunity to grow your career, give back to your community and make a real impact.  We offer a broad range of opportunities across multiple business lines, each contributing to our mission of driving global progress. Whether you're interested in banking, technology, or investment services, our teams collaborate to deliver innovative solutions that make a positive impact.  Explore our businesses and learn more about what it’s like to work at Citi.

## Aplikuj

Aplikuj na: https://jobs.citi.com/job/-/-/287/99436943888?utm_source=SOLID.Jobs&utm_medium=referral

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*Źródło: https://solid.jobs/offer/37160/citigroup-payments-operations-transformation-group-manager · Wygenerowano: 2026-08-21T23:22:18Z*