---
title: Production Support Engineer
company: DCG
category: Support
subcategory: Support
experience_level: Regular
work_mode: hybrid
location: "Łódź, Warszawa, Gdańsk, Gdynia"
employment_type: B2B
salary_min: 20200
salary_max: 21000
salary_currency: PLN
salary_period: month
technologies: [Git, Jenkins, Kubernetes]
posted: 2026-08-18
valid_through: 2026-09-18
url: "https://solid.jobs/offer/37005/dcg-production-support-engineer"
---

# Production Support Engineer — DCG

## Kluczowe informacje

- **Firma:** DCG
- **Lokalizacja:** Centrum, Łódź, Warszawa, Gdańsk, Gdynia
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 20.2k–21k PLN netto/m (B2B)
- **Forma zatrudnienia:** B2B
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Regular
- **Kategoria:** Support
- **Specjalizacja:** Support
- **Data publikacji:** 2026-08-18
- **Aktywne do:** 2026-09-18

## Technologie i umiejętności

**Wymagane:**

- Git — zaawansowany
- Jenkins — zaawansowany
- Kubernetes — zaawansowany

## Języki

- Polski — ekspert
- Angielski — zaawansowany

## Opis stanowiska

Own incident and problem management processes, including RCA, resolution, and preventive actions    Monitor production service health, detect anomalies, and respond before issues become incidents    Execute and oversee deployments through CI/CD pipelines and coordinate rollback activities when required    Troubleshoot failed deployments and support release execution processes    Maintain stability and alignment of Pre-Production and Production environments    Document operational procedures, known issues, and resolution steps in runbooks and knowledge repositories    Collaborate with development and platform teams to triage incidents and address operational requirements    Identify recurring operational issues and propose automation or tooling improvements    Improve observability through dashboards, alerts, and log analysis    Contribute to service continuity activities and disaster recovery exercises

## Kogo szukamy

Proven experience in IT operations, application support (2nd/3rd line), or a similar production-facing role with 5+ years of experience    Demonstrated ownership of incidents end-to-end, from alert handling through RCA and prevention    Practical experience working within an ITIL framework, including incident, problem, and change management, with 2+ years of experience    Experience working in Agile delivery environments alongside development teams    Excellent English communication skills with the ability to explain technical issues to both technical and non-technical stakeholders    Hands-on experience with Splunk, Apica, and Sysdig for log analysis, monitoring, and alerting    Strong understanding of Prometheus and Grafana for dashboard analysis and alert tuning    Practical experience operating services on Kubernetes and Linux CLI, including pod health checks, log analysis, and service restarts    Experience executing and troubleshooting Jenkins deployment pipelines    Proficiency with Git version control systems    Experience querying and troubleshooting relational databases including Oracle and DB2    Working knowledge of Spring/Hibernate applications, Kafka message flows, and XML/JSON payload analysis     Nice to have:     Helm deployments    Java/J2EE     IBM DataStage    Bash or Python for automation    Ansible

## Benefity

**Zdrowie:**

- Pakiet medyczny
- Pakiet sportowy

## Lokalizacje

- Centrum, Łódź, Warszawa, Gdańsk, Gdynia, Polska

## O firmie — DCG

**Wielkość firmy:** 450-500

**Strona WWW:** https://www.dcg.pl

DCG to przestrzeń, w której spotykają się potrzeby biznesu i ambicje ludzi. Znamy wartość dobrze dopasowanej współpracy, dlatego pomagamy kandydatom znaleźć środowisko, w którym będą mogli rozwinąć skrzydła, a firmom - zbudować zespoły, które naprawdę działają. Pracujemy blisko ludzi i organizacji, uważnie słuchając i reagując na to, co dla nich ważne. Dzięki temu wspólnie tworzymy trwałe i wartościowe relacje, które procentują na lata.

## Aplikuj

Aplikuj na: https://dcg.pl/aplikuj,234,pl&offer=6884?utm_source=SOLID.Jobs&utm_medium=referral

---

*Źródło: https://solid.jobs/offer/37005/dcg-production-support-engineer · Wygenerowano: 2026-08-18T23:03:17Z*