---
title: Application Support Engineer (Supporting US and Asia-Pacific Markets)
company: Tap.Talent
category: Support
subcategory: Support
experience_level: Regular
work_mode: onsite
location: Wrocław
employment_type: B2B
salary_min: 11000
salary_max: 15000
salary_currency: PLN
salary_period: month
technologies: [Windows, Troubleshooting, SQL, Client Communication, Scripting languages, Google Analytics, Security testing]
posted: 2026-08-12
valid_through: 2026-09-27
url: "https://solid.jobs/offer/36828/taptalent-application-support-engineer-supporting-us-and-asiapacific-markets"
---

# Application Support Engineer (Supporting US and Asia-Pacific Markets) — Tap.Talent

## Kluczowe informacje

- **Firma:** Tap.Talent
- **Lokalizacja:** Szczytnicka 1, Wrocław
- **Tryb pracy:** Stacjonarnie
- **Wynagrodzenie:** 11k–15k PLN netto/m (B2B)
- **Forma zatrudnienia:** B2B
- **Wymiar etatu:** 100%
- **Godziny pracy:** Praca zmianowa
- **Poziom doświadczenia:** Regular
- **Minimalne doświadczenie:** 3 mies.
- **Kategoria:** Support
- **Specjalizacja:** Support
- **Data publikacji:** 2026-08-12
- **Aktywne do:** 2026-09-27

## Technologie i umiejętności

**Wymagane:**

- Windows — zaawansowany
- Troubleshooting — zaawansowany
- SQL — zaawansowany
- Client Communication — zaawansowany
- Scripting languages — podstawowy
- Google Analytics — podstawowy
- Security testing — podstawowy

## Języki

- Polski — zaawansowany
- Angielski — ekspert

## Opis stanowiska

You will be part of a team supporting clients across different time zones - including the US and Asia-Pacific.   This is a great opportunity for someone who enjoys technical problem-solving, working directly with international clients and wants to develop their career in a highly specialised technology environment.   Working hours- supporting US and Asia-Pacific markets   This role is designed around supporting clients in different global markets.  During the onboarding and training period, you will initially work primarily during US business hours, working closely with the US-based team and clients, learning the systems and processes.   Once you are fully trained and able to work independently, you will move to a rotational shift schedule covering US and Asia-Pacific clients:   Second/ US shift: 16:00-00:30 -  supporting US business hours  Third/ AP shift: 00:00-08:30 - supporting Asia-Pacific hours   You should therefore be comfortable working both afternoon/evening and night shifts as part of a planned rotation.  Your responsibilities will combine:   technical troubleshooting  direct client communication  application support  client onboarding  project coordination  production issue investigation  process and efficiency improvements

## Kogo szukamy

What are we looking for?   You don't have to tick every box- what matters most is your technical mindset, curiosity and willingness to solve problems.   Experience in Technical Support, Application Support or a similar technical role  Solid experience with MS Windows environments  Experience with scripting languages  Practical SQL experience or willingness to develop it  Fluent English and confidence communicating directly with international clients  Enjoyment of troubleshooting and finding root causes  Analytical, detail-oriented and self-motivated approach  Ability to work independently and manage several tasks in a dynamic environment  Comfort working afternoon/evening and night shifts  Interest in technology and curiosity about financial technology and electronic trading   Nice to have:   Linux experience  SQL experience  Experience with AI tools and automation  Familiarity with financial, banking or trading environments  Bachelor's degree in a technical or analytical field

## Benefity

**Szkolenia:**

- Budżet szkoleniowy
- Klasy językowe

**Zdrowie:**

- Pakiet medyczny
- Ubezpieczenie
- Pakiet sportowy

**Kuchnia:**

- Kawa / Herbata
- Zimne napoje
- Obiady

**Infrastruktura:**

- Parking

**B2B:**

- Płatny "urlop" dla B2B
- Płatne "chorobowe" dla B2B

## Lokalizacje

- Szczytnicka 1, Wrocław, Polska

## O firmie — Tap.Talent

**Wielkość firmy:** 200

**Strona WWW:** https://www.taptalent.eu

Tap.Talent is looking for an Application Support Engineer on behalf of our US-based client- a technology company delivering advanced solutions for electronic and algorithmic trading.   You will be part of a team supporting clients across different time zones - including the US and Asia-Pacific.   This is a great opportunity for someone who enjoys technical problem-solving, working directly with international clients and wants to develop their career in a highly specialised technology environment.   Working hours- supporting US and Asia-Pacific markets

## Aplikuj

Aplikuj na: https://solid.jobs/offer/36828/taptalent-application-support-engineer-supporting-us-and-asiapacific-markets

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*Źródło: https://solid.jobs/offer/36828/taptalent-application-support-engineer-supporting-us-and-asiapacific-markets · Wygenerowano: 2026-08-15T09:14:21Z*