---
title: Customer Support Associate with Italian
company: TP Polska
category: Customer Success
subcategory: Customer Success
experience_level: Regular
work_mode: hybrid
location: Kraków
employment_type: Umowa zlecenie
salary_min: 3500
salary_max: 4200
salary_currency: PLN
salary_period: month
technologies: [Komunikacja, Obsługa klienta, Rozwiązywanie problemów, Myślenie analityczne, Organizacja pracy]
posted: 2026-08-05
valid_through: 2026-09-05
url: "https://solid.jobs/offer/36535/tp-polska-customer-support-associate-with-italian"
---

# Customer Support Associate with Italian — TP Polska

## Kluczowe informacje

- **Firma:** TP Polska
- **Lokalizacja:** Centrum, Kraków
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 3.5k–4.2k PLN brutto/m (Umowa zlecenie)
- **Forma zatrudnienia:** Umowa zlecenie
- **Wymiar etatu:** 50%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Regular
- **Minimalne doświadczenie:** 2 mies.
- **Kategoria:** Customer Success
- **Specjalizacja:** Customer Success
- **Data publikacji:** 2026-08-05
- **Aktywne do:** 2026-09-05

## Technologie i umiejętności

**Wymagane:**

- Komunikacja — ekspert
- Obsługa klienta — zaawansowany
- Rozwiązywanie problemów — zaawansowany
- Myślenie analityczne — podstawowy
- Organizacja pracy — podstawowy

## Języki

- Włoski — ekspert
- Angielski — zaawansowany

## Opis stanowiska

Responsibilities:   Provide high-quality online customer service via email, chat, and phone for clients using internet-based search and video-sharing platforms.  Resolve customer queries efficiently and troubleshoot reported issues.  Identify, qualify, and overcome customer objections.   Terms of cooperation:   Cooperate under a civil contract with remuneration of 42.50–50.00 PLN gross per hour.  Work in a hybrid model from Kraków, with an expected engagement of around 130 hours per month.  Provide services from Monday to Friday between 8 AM and 6 PM, depending on availability and mutual arrangements.  Receive introductory activities covering the tools and agreed scope of services.

## Kogo szukamy

Key requirements:   Fluent written and spoken Italian.  Intermediate written and verbal English.  Experience in a call center or customer service environment.  Excellent communication skills.  Good analytical and organizational skills.  High school diploma or equivalent.   Nice to have:   Experience or educational background in online advertising or marketing.

## Benefity

**Zdrowie:**

- Pakiet medyczny
- Pakiet sportowy

## Lokalizacje

- Centrum, Kraków, Polska

## O firmie — TP Polska

**Wielkość firmy:** 10k+

**Strona WWW:** https://www.tp.com

You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.

## Aplikuj

Aplikuj na: https://system.erecruiter.pl/FormTemplates/RecruitmentForm.aspx?WebID=a3a74fef2062429cb160dfcff220d8b8&utm_source=SOLID.Jobs&utm_medium=referral

---

*Źródło: https://solid.jobs/offer/36535/tp-polska-customer-support-associate-with-italian · Wygenerowano: 2026-08-23T00:51:59Z*