---
title: Customer Service Specialist Fluent in Both Finnish and Swedish
company: Transcom Worldwide Poland
category: Customer Success
subcategory: Customer Success
experience_level: Regular
work_mode: remote
location: Gdańsk
employment_type: Umowa o pracę
salary_min: 10200
salary_max: 11200
salary_currency: PLN
salary_period: month
technologies: [Computer Skills]
posted: 2026-07-29
valid_through: 2026-08-29
url: "https://solid.jobs/offer/36093/transcom-worldwide-poland-customer-service-specialist-fluent-in-both-finnish-and-swedish"
---

# Customer Service Specialist Fluent in Both Finnish and Swedish — Transcom Worldwide Poland

## Kluczowe informacje

- **Firma:** Transcom Worldwide Poland
- **Lokalizacja:** aleja Grunwaldzka 50, Gdańsk
- **Tryb pracy:** 100% zdalnie
- **Wynagrodzenie:** 10.2k–11.2k PLN brutto/m (Umowa o pracę)
- **Forma zatrudnienia:** Umowa o pracę
- **Wymiar etatu:** 100%
- **Godziny pracy:** Stałe godziny pracy
- **Poziom doświadczenia:** Regular
- **Minimalne doświadczenie:** 2 mies.
- **Kategoria:** Customer Success
- **Specjalizacja:** Customer Success
- **Data publikacji:** 2026-07-29
- **Aktywne do:** 2026-08-29

## Technologie i umiejętności

**Wymagane:**

- Computer Skills — zaawansowany

## Języki

- Szwedzki — ekspert
- Ukraiński — ekspert

## Opis stanowiska

What does a typical workday look like?   Answering customer inquiries via phone and email (back office).  Providing technical advice and assisting with scheduling service appointments.  Following current procedures to always deliver reliable support.  Collaborating with the team and Team Leader to achieve goals together.  Implementing positive changes based on received feedback.   Remote work requirements   A stable, wired internet connection (e.g., ADSL, fiber optic) with a minimum download speed of 5 Mbps and a minimum upload speed of 2 Mbps.

## Kogo szukamy

Fluent Finnish (min. C1) – essential for customer service.  Fluent Swedish (min. C1) – essential for customer service.  Strong listening and reading comprehension skills, with the ability to communicate clearly and respectfully.  Proficient computer skills – all tasks are handled digitally.  Openness to learning, a curious nature, and commitment during training sessions.  Ability to work in a team and a willingness to help fellow team members.  Availability to work Monday to Friday, between 9:00 AM and 5:00 PM.

## Benefity

**Szkolenia:**

- Szkolenia wewnętrzne

**Zdrowie:**

- Pakiet medyczny
- Pakiet sportowy

## Lokalizacje

- aleja Grunwaldzka 50, Gdańsk, Polska

## O firmie — Transcom Worldwide Poland

**Wielkość firmy:** 33k+

**Strona WWW:** https://www.transcom.com/pl

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services.  Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down.

## Aplikuj

Aplikuj na: https://apply.careers.transcom.com/en_US/careers/ApplicationMethods?jobId=12481&applicationStep=0&utm_source=SOLID.Jobs&utm_medium=referral

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*Źródło: https://solid.jobs/offer/36093/transcom-worldwide-poland-customer-service-specialist-fluent-in-both-finnish-and-swedish · Wygenerowano: 2026-08-07T13:17:21Z*