---
title: Senior Production Support Engineer
company: Infolet
category: Support
subcategory: Support
experience_level: Senior
work_mode: hybrid
location: Kraków
employment_type: B2B
salary_min: 15100
salary_max: 18500
salary_currency: PLN
salary_period: month
technologies: [Linux, SQL, Java, Splunk, Message queues, WebSphere]
posted: 2026-07-27
valid_through: 2026-08-27
url: "https://solid.jobs/offer/35973/infolet-senior-production-support-engineer"
---

# Senior Production Support Engineer — Infolet

## Kluczowe informacje

- **Firma:** Infolet
- **Lokalizacja:** Miłkowskiego, Kraków
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 15.1k–18.5k PLN netto/m (B2B)
- **Forma zatrudnienia:** B2B
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Senior
- **Minimalne doświadczenie:** 6 mies.
- **Kategoria:** Support
- **Specjalizacja:** Support
- **Numer referencyjny:** (10/953)
- **Data publikacji:** 2026-07-27
- **Aktywne do:** 2026-08-27

## Technologie i umiejętności

**Wymagane:**

- Linux — zaawansowany
- SQL — zaawansowany
- Java — zaawansowany
- Splunk — zaawansowany
- Message queues — zaawansowany
- WebSphere — zaawansowany

## Języki

- Polski — ekspert
- Angielski — zaawansowany

## Opis stanowiska

You will     Lead service recovery during production incidents and coordinate technical resolver teams    Investigate complex application and infrastructure issues using logs, SQL, and Unix/Linux tools.    Troubleshoot production issues across distributed application environments    Respond to queries related to application behaviour and service usage    Communicate incident impact, recovery progress and resolution plans to stakeholders    Lead and contribute to Root Cause Analysis (RCA) and post-incident activities    Identify recurring operational issues and implement permanent improvements    Improve monitoring, alerting and operational processes to increase service resilience    Create and maintain operational documentation, runbooks and knowledge materials    Design and implement automation using Bash, PowerShell or Python    Develop internal operational tools to reduce manual effort and improve team efficiency    Use AI productivity tools such as Copilot or Claude to support automation, documentation and operational analysis    Participate in change reviews and ensure operational readiness    Support deployments, patching, platform maintenance, and Disaster Recovery activities    Identify operational risks and recommend appropriate mitigation    Share technical knowledge and support less experienced team members

## Kogo szukamy

Must have     6+ years of experience in   Production Support, Application Support or Software Engineering  , preferably within financial services    Strong hands-on   Unix/Linux   skills and experience troubleshooting production environments    Very good   SQL  , including the ability to write complex queries    Scripting experience with   Bash, PowerShell or Python    Practical experience supporting and maintaining   Kubernetes   environments    Experience supporting   Java/J2EE applications    Experience with   Oracle, MQ and WebSphere    Experience with monitoring and observability tools such as   Splunk and AppDynamics    Strong understanding of   IT infrastructure and distributed systems    Experience leading incident management and coordinating technical teams    Proven experience implementing   automation and operational improvements    Practical experience with AI productivity tools such as   Copilot, Claude,   or similar    Strong communication and stakeholder management skills    Very good English and ability to collaborate effectively with global teams     Nice to have     Knowledge of   payment systems or payment processing    Network troubleshooting knowledge    ITIL certification

## Benefity

**Szkolenia:**

- Szkolenia wewnętrzne

**Zdrowie:**

- Pakiet medyczny
- Ubezpieczenie
- Pakiet sportowy

**Kuchnia:**

- Kawa / Herbata

**Infrastruktura:**

- Parking rowerowy

**Inne:**

- Pakiet relokacyjny

## Lokalizacje

- Miłkowskiego, Kraków, Polska

## O firmie — Infolet

**Wielkość firmy:** 60+

**Strona WWW:** https://www.infolet.pl

Od 20 lat wspieramy liderów IT, dostarczając technologie, ekspertów i pełne wsparcie operacyjne - w tym legalizację pobytu i pracy międzynarodowych specjalistów IT

Do naszych projektów poszukujemy specjalistów Java, JavaScript, C embedded, C++, PHP, specjalistów od mobile, testerów oprogramowania, administratorów sieci i systemów i wielu innych.

## Aplikuj

Aplikuj na: https://solid.jobs/offer/35973/infolet-senior-production-support-engineer

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*Źródło: https://solid.jobs/offer/35973/infolet-senior-production-support-engineer · Wygenerowano: 2026-07-28T02:06:18Z*