---
title: Production Support Engineer
company: Infolet
category: Support
subcategory: Support
experience_level: Regular
work_mode: hybrid
location: Kraków
employment_type: B2B
salary_min: 11800
salary_max: 15100
salary_currency: PLN
salary_period: month
technologies: [Linux, Kubernetes, Splunk, bash, PowerShell, Python]
posted: 2026-07-27
valid_through: 2026-08-27
url: "https://solid.jobs/offer/35972/infolet-production-support-engineer"
---

# Production Support Engineer — Infolet

## Kluczowe informacje

- **Firma:** Infolet
- **Lokalizacja:** Miłkowskiego, Kraków
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 11.8k–15.1k PLN netto/m (B2B)
- **Forma zatrudnienia:** B2B
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Regular
- **Minimalne doświadczenie:** 3 mies.
- **Kategoria:** Support
- **Specjalizacja:** Support
- **Numer referencyjny:** (10/952)
- **Data publikacji:** 2026-07-27
- **Aktywne do:** 2026-08-27

## Technologie i umiejętności

**Wymagane:**

- Linux — zaawansowany
- Kubernetes — zaawansowany
- Splunk — zaawansowany
- bash — zaawansowany
- PowerShell — zaawansowany
- Python — zaawansowany

## Języki

- Polski — ekspert
- Angielski — zaawansowany

## Opis stanowiska

You will    Monitor and support critical production applications, responding to incidents and service requests within agreed SLAs    Troubleshoot production issues using logs, monitoring dashboards, SQL data and application behaviour    Investigate incidents in Unix/Linux environments using standard command-line tools.    Coordinate recovery activities with development, engineering and infrastructure teams.    Participate in root cause analysis and post-incident reviews    Improve monitoring, reduce alert noise and increase operational resilience    Create and maintain operational documentation, runbooks and knowledge articles    Automate repetitive operational tasks using Bash, PowerShell or Python    Develop simple tools and scripts that improve team efficiency    Use AI productivity tools such as Copilot or Claude to support automation, documentation and operational analysis    Support deployments, patching, disaster recovery exercises and platform maintenance    Review operational readiness of changes and identify potential production support risks    Communicate service status and recovery progress to relevant stakeholders

## Kogo szukamy

Must have    Experience in Production Support, Application Support  or  IT Operations , preferably within financial services   Hands-on knowledge of   Unix/Linux , including log analysis and application troubleshooting  Ability to write and troubleshoot  SQL queries   Scripting experience with  Bash, PowerShell  or  Python   Practical experience supporting and maintaining  Kubernetes environments   Experience with monitoring and observability tools such as  Splunk, AppDynamics, Prometheus  or similar  Good understanding of IT infrastructure concepts and distributed applications  Working knowledge of  Incident, Problem and Change Management  processes  Experience improving operational processes through automation and continuous improvement  Practical experience with AI productivity tools such as  Copilot, Claude  or similar  Very good English and strong communication skills  Ability to collaborate effectively with global teams   Nice to have   Knowledge of  payment systems or payment processing   Experience with  Oracle, Kafka, MQ or WebSphere   Experience supporting  Disaster Recovery  exercises   ITIL certification

## Benefity

**Szkolenia:**

- Szkolenia wewnętrzne

**Zdrowie:**

- Pakiet medyczny
- Ubezpieczenie
- Pakiet sportowy

**Kuchnia:**

- Kawa / Herbata

**Infrastruktura:**

- Parking rowerowy

**Inne:**

- Pakiet relokacyjny

## Lokalizacje

- Miłkowskiego, Kraków, Polska

## O firmie — Infolet

**Wielkość firmy:** 60+

**Strona WWW:** https://www.infolet.pl

Od 20 lat wspieramy liderów IT, dostarczając technologie, ekspertów i pełne wsparcie operacyjne - w tym legalizację pobytu i pracy międzynarodowych specjalistów IT

Do naszych projektów poszukujemy specjalistów Java, JavaScript, C embedded, C++, PHP, specjalistów od mobile, testerów oprogramowania, administratorów sieci i systemów i wielu innych.

## Aplikuj

Aplikuj na: https://solid.jobs/offer/35972/infolet-production-support-engineer

---

*Źródło: https://solid.jobs/offer/35972/infolet-production-support-engineer · Wygenerowano: 2026-07-28T03:34:23Z*