---
title: KYC Specialist (French Speaker)
company: HSBC Service Delivery Polska
category: Customer Success
subcategory: Customer Success
experience_level: Regular
work_mode: hybrid
location: Kraków
employment_type: Umowa o pracę
salary_min: 7600
salary_max: 11400
salary_currency: PLN
salary_period: month
technologies: [Bankowość, Know Your Customer, Banking Operations, Legal Documentation, Risk Assessment, Myślenie analityczne, Rozwiązywanie problemów, Attention to Detail, Praca zespołowa, Independent Work, Commercial Awareness]
posted: 2026-07-21
valid_through: 2026-08-21
url: "https://solid.jobs/offer/35710/hsbc-service-delivery-polska-kyc-specialist-french-speaker"
---

# KYC Specialist (French Speaker) — HSBC Service Delivery Polska

## Kluczowe informacje

- **Firma:** HSBC Service Delivery Polska
- **Lokalizacja:** Kapelanka 42a, Kraków
- **Tryb pracy:** Hybrydowo
- **Wynagrodzenie:** 7.6k–11.4k PLN brutto/m (Umowa o pracę)
- **Forma zatrudnienia:** Umowa o pracę
- **Wymiar etatu:** 100%
- **Godziny pracy:** Elastyczne godziny pracy
- **Poziom doświadczenia:** Regular
- **Minimalne doświadczenie:** 2 mies.
- **Kategoria:** Customer Success
- **Specjalizacja:** Customer Success
- **Data publikacji:** 2026-07-21
- **Aktywne do:** 2026-08-21

## Technologie i umiejętności

**Wymagane:**

- Bankowość — zaawansowany
- Know Your Customer — zaawansowany
- Banking Operations — zaawansowany
- Legal Documentation — zaawansowany
- Risk Assessment — zaawansowany
- Myślenie analityczne — zaawansowany
- Rozwiązywanie problemów — zaawansowany
- Attention to Detail — zaawansowany
- Praca zespołowa — zaawansowany
- Independent Work — zaawansowany
- Commercial Awareness — zaawansowany

## Języki

- Angielski — zaawansowany
- Francuski — zaawansowany

## Opis stanowiska

Provide professional and high quality KYC analysis of corporate and individual Global Private Banking customers.  Guide Relationship Managers in identifying and documenting information required to satisfy the Bank's KYC due diligence policies and processes.  Undertake robust research, customer screening, documents checks, tax checks and validations, and financial crime risk assessment throughout the entire relationship cycle.  Check and identify discrepancies between information held in customer documentation and profile on the system.  Review and validate the quality of due diligence and Know Your Customer (KYC) information on the bank's customers at on boarding and periodic reviews, in line with HSBC policies.  Contribute to improving team's quality results.  Carry out other tasks assigned by the Supervisor.

## Kogo szukamy

Strong knowledge of Banking Operations and the Global Private Banking KYC lifecycle, with proven hands-on delivery experience.  Confident interpreting and working with legal documentation (e.g., corporate/individual KYC packs, mandates, constitutional documents), ensuring accuracy and completeness.  Very good English (written and spoken) and very good French (minimum B1), able to communicate clearly with stakeholders across locations.  Highly analytical with strong problem-solving skills; able to investigate issues, identify root causes, and implement practical fixes.  Meticulous attention to detail, maintaining high quality standards and managing risk in line with KYC/operational controls.  Strong team player with excellent interpersonal skills; a confident communicator who builds effective working relationships.  Able to work independently in a high-volume, time-pressured environment, consistently delivering against challenging but achievable targets with a flexible, can-do mindset.  Commercially minded with lateral thinking to tailor solutions, spot business development opportunities, and actively share knowledge (including delivering training when needed); minimum “Performing” rating in the last 2 years.

## Benefity

**Zdrowie:**

- Pakiet medyczny
- Ubezpieczenie
- Pakiet sportowy

**Infrastruktura:**

- Parking

## Lokalizacje

- Kapelanka 42a, Kraków, Polska

## O firmie — HSBC Service Delivery Polska

**Wielkość firmy:** 10k+

**Strona WWW:** https://www.hsbc.pl

Opening up a world of opportunity for our customers, investors, ourselves and the planet.  We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.  HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.

## Aplikuj

Aplikuj na: https://workmyway.avature.net/hsbcapp?jobId=25703&utm_source=SOLID.Jobs&utm_medium=referral

---

*Źródło: https://solid.jobs/offer/35710/hsbc-service-delivery-polska-kyc-specialist-french-speaker · Wygenerowano: 2026-07-26T13:37:23Z*